ClickCom

I cannot write enough bad things about Clickcom. Larry, Curley and Moe would best describe their business operations. These guys have no clue how to respond to customers, plus they bill you for services which they are not even providing. Our company pad them several thousand dollars over the course of several months for managing our Adwords. Come to find out after all that time they had not even submitted any ads at all. I guess they were just pocketing all of the advertising funds which we entrusted them with. If you call them to complain you are lucky if anyone even picks up the phone. Do not waste your time or energy working with these clowns.

I am embarrassed to say how much I paid this company for nothing — thousands and thousands of dollars. Reports were terribly late, my reps cared nothing about me or my company and the customer service was abysmal. Additionally, they charged my company for 2 months of service after I cancelled, then acted like I was crazy when I very kindly & calmly asked them to remove the charges worth over $ 5000. I remember him telling me to calm down when I couldn’t have been more chill about thousands of dollars leaking outta my bank account. SO patronizing, and without apology.
Additionally, the reports come off of SEO Moz. I mirrored their «reports» in my MOZ dashboard. It was then I decided to just do it myself.
I wouldn’t recommend this company to anyone or any business. Shady and concerned only about THEIR bottom line, not the growth of YOUR business.

Stay away.
This is a group of salesmen, marketers, and shysters pretending to be a web design/​development/​hosting company, all of whom do not know how to run any of those aspects.
Early Friday morning (07/​25/​2014), a website on ClickCom’s shared hosting was the victim of attackers. Unfortunately, it did not only affect that single website.
Due to the gaping security vulnerabilities in their «SiteWizard» builder, this attack affected 150, that’s right, ONE HUNDRED AND FIFTY other clients that ClickCom also had hosted on that server.
Not only that, ClickCom had not backed up anything at all on that server in the past SIX MONTHS! It is now Tuesday (07/​29/​2014), and many websites are still down.
I could not reach them by email.
I could not reach them by phone.
Their office doesn’t even exist anymore.
In fact, none of the three potential locations do (I tried Sharon, Fairview, and Carnegie).
I’m just surprised they lasted this long.
We should be allowed to rate zero stars in cases such as this. That, or negative stars. I give them –5 stars.

Horrible company, my website and email is down at least 3 times a month. It has been down today for over 6 HOURS on a business day. They can not even tell me when they will have it up, its a «company wide» failure that is someone elses fault. Absolutely pitiful excuse for a tech company and I will be taking my business elsewhere.

Built web site, mobile app and some social media. Very helpful and professional. Getting good traffic with the SEO package and some new business conversions for us already. Feels good to be making money again. Thanks