CMC Steele Creek

Fantastic experience! Great facility, super-​competent and friendly staff. Specials kudos to Kevin and Todd!

By far the best experience I have ever had at a hospital. Everyone I had to deal with was extremely friendly and professional. Relatively short wait for admittance through ER and was kept up to date throughout ordeal. Hopefully this will not be a place I have to revisit, but if I am in need for Emergency care, I will going here.

I have been sitting in this hospital now for
4 ½ hours waiting to see a doctor. I’ve watched people with non life threatening issues come and go yet and still we are waiting. I truly wonder what has to happen to been seen in a timely fashion. The bathrooms are atrocious and the staff have such nonchalant attitudes.

They treated my daughter with respect and they were very compassionate. I’m very happy with the level of care she received. I’d recommend them above CMC main any day. CMC main is just way too crowded with people who show up with the sniffles; the kids who are legitimately sick wind up sitting in a waiting room for hours. At CMC Steele Creek my daughter was in a room in fifteen minutes, where it would have taken over an hour at the main hospital ER. I would definitely rely on them again in the event of a medical emergency.

One of the worst experiences at an ER. We went in on a holiday and knew it would be busy. But in total we arrived at 2am and did not get released until 7:40am. Over 5 hrs plus they ran one test said its nothing major for what we can see and said to call your pcp even though we said we didn’t have one yet because we just moved here. It took 3 hrs and 45 mins to just see the doctor and when we brought that up, we were told that’s normal as they only staff 1 doctor at night. To me my first thought is patient care is not number 1 if you have 15 plus beds and all are filled with emergencies. The doctor ran a test which took over an hr of course. They gave no direction as what else the issue could be other than saying according to the test its not appendix which if you research doesn’t always appear on cat scans… They did no other testing. After waiting another 30mins to be released I finally tracked down a nurse asking if they could take out the iv so we could leave. The repose was rude saying everyone thinks their problem is the most important! Then he stormed in the room and started arguing with us about the wait time being normal. We finally got our papers and left. Everyone on staff was rude, short and were treated like another number. They checked the box and moved on to the next person. Next time I will go to novant medical center as I would never put my life in the hands of these people. Now we are in search of a doctor to try to figure out the issue as it still persists today.

As one that does not have a strong love for hospitals or seeking medical treatment, when the time came recently, I have nothing but praise for the women and men of Carolina Medical Center Steele Creek. While I was in the midst of some of the most excruciating pain I’ve ever felt, their care and concern was second to none, with nearly no waiting, sound and thorough diagnosis, marvelous pain relief and treatment, to include a follow up call the next day to make sure that was still okay, which was quite surprising. My hat’s off to the nurses and doctors of the ER at CMC still Creek.