Compton’s Automotive

Good customer care. Even in utterly crappy circumstances.

Have used them a few times over the years and was pleased. I work a block away and today had a flat tire after work, called to see if they could plug it for me and was told they didn’t have time. It takes maybe 10 minutes for a plug. Was very disappointed the wouldn’t do it for someone who was s loyal customer, that’s past tense!

These dudes are the real deal… Totally lived up to their reputation, customer service was top notch, very professional, friendly, and the cookies too…
I’m new to Charlotte but I’ve found my mechanic

This is a great shop. Todd who owns the shop knows cars. I was visiting from out of town and had some ac issues. He took care of us with great friendly service. I trust these guys. That’s rare thing these days. Thanks Compton’s Auto.

We found out about Compton’s from another auto repair repair business that we loyally patronize. We were looking for a shop that services domestic autos and provides excellent customer service. We run a small business with a company vehicles that run a lot and need maintenance. Our experience with Compton’s has been excellent. If you are looking for a trustworthy mechanic give them a try. You won’t regret it.

Compon’s is a phenomenal shop: their work is superior and they truly understand customer service. There is not place I would trust to work on my vehicles more!

Compton’s is located on Sirus Lane which may be tricky to find without a GPS. Sirus is off of West Blvd [NC– 160], if you’re coming from downtown, on your left 0.4 mi passed the intersection of West Blvd. and Yorkmont Rd. You’ll pass Billy Graham Highway and the National Guard Base. *The establishment has a clean storefront which intrinsically makes you doubt that you’ve arrived at car repair shop. There is a smallish sign for AC Delco/​Compton’s. [If you’v hit Bynum, you’ve just passed it on your left.]
The detailed directions have been provided because I WANT EVERYONE TO GO TO TODD.
1) TODD IS AWESOME. He is patient, SUPER kind, and quite
exceptional at what he does. He replaced an alternator and a worn
AC belt on a Nissan Maxima. He gave me an accurate quote of the
cost of the repair, called me with an update, and had the vehicle
ready in a matter of hours. Also, he advised us (my boyfriend and I)
on a car rebuild, taking the time to answer all of our questions even
the ones completely unrelated to reason for the visit.. I was
very impressed with his attention to the minutiae– he not only
answered our repair-​irrelevant questions but he thoroughly
explained the processes and showed us the tools he would use for
those certain processes!
2) CUSTOMER SERVICE IS AN UTMOST PRIORITY at Compton’s.
Todd provides accurate quotes based on honest assessments and
calls anytime there is a change to that quote. The waiting area is
large and clean and stocked with FRESH coffee, earl grey tea, hot
chocolate, and tasty treats– cookies/​muffins. When Todd was
ringing me up, I told him that would like to leave a tip and he very
politely declined.
3) EXCELLENT CAR SERVICE. Todd is affiliated with parts dealer AC
Delco and was able to get the part I needed on the spot! His prices
are very competitive and the warranties are great. He charged
139.50 for an alternator switch out (excluding the cost of the part
which was 208.18). Most other places charged at
least two hundred fo the labor. A «friend of a friend» said he’d only
charge 150 but the car wouldn’t have been ready until Monday.
Compton’s is the best all around. You might pay a bit more for parts
because you’re paying for a warranty on that part and guaranteed
service.

Compton’s works on all types of vehicles, foreign and domestic.
When I dropped off my Nissan, I saw a Ford, Chevy, another
Nissan, a Toyota, couple motorcycles, and an enormous RV. You
know they’re good at what they do when they can replace a head
gasket on a F550 from a Class A motor home.
I had an alternator crap out Thursday and called nearly every place in Charlotte. Todd was the most affordable AND he fixed my vehicle on a day he does not usually operate. I almost wish I had another reason for him to look at my car.
I cannot promise that everyone’s experience will be as serendipitous as mine, but you can all expect the same quality of service and integrity from Compton’s. I generally do my own car maintenance so I have very discriminating tastes when it comes to auto repair. But I can confidently say that I will go no where else.