Denny’s

Loses orders in process. Doesn’t respond to customers well, and aren’t accountable for their mistakes.

We didn’t want to go to the Casa De Waffles after a late arriving flight, so we headed here instead. At midnight on a weeknight, there were still a few customers but it was quiet.
Super Bird for my daughter, Turkey Club for me. Both were delivered by a smiling waitress a reasonable time later. Good portion of nicely cooked fries on the side.
I know that Denny’s has a less than stellar reputation, but late at night in South End if you don’t want to deal with the crazies up at Midnight Diner, you’ll do well to come down to Tyvola for Denny’s.

Worst service at a restaurant I’ve ever experienced. We sat down for 15 minutes before even being greeted. When we finally got greeted, it was a «Hi! We’ll be with you in a moment.» Nope. 10 more minutes to wait, and my server said that he will give us a few more minutes, and have us order our drinks along with the food. We waited that long, and the server was literally waiting on 3 tables. So, we decided to go to the manager. She had us order our food. When we finally got it about 20 minutes later, everything was wrong. I am never going there again. If you’re reading this, don’t go there unless you have 4+ hours to kill for half decent food.

Mal servicio, de principiantes, la comida tiene mal aspecto pero según mis compañeros no tiene mal sabor, la mesera súper lenta pero amable la pobrecita. Tengo una hora y media aquí y no me han traído un club Sandwich que pedí yo, ya vinieron como 3 veces a pedir disculpas y dicen que ahí viene, espero que llegue antes del año 3000. Sin duda alguna es el peor Dennys al que hemos llegado en todos los lugares del país que hemos visitado.

The service here is unorganized. I have Ordered here a couple of times here and they always mess up my order. Never coming back. thanks Denny’s

Great breakfast or dinner food at anytime of the day. I had the grand slamwich while I was there it was delicious and the coffee was fresh too. I wish there were more Denny’s around especially around my neck of the woods.

Went at midnight on a Friday this past weekend. Service was rough, food was greasy and unprepared properly, and general cleanliness was just not there. I’ve been to other Denny’s that were great places, but this one doesn’t make the cut.

Saturday’s is chaos here. Lots of servers mostly serving big groups. I think the attention on the big groups hurts the individual or couples dining here. I get it is a tough job, mostly thankless.
I’m just sharing my experience here on a Saturday morning around 9a and rating it accordingly based on below points, but taking into account the effort of bus boy.
–10 minutes to put in drink order.
–Another 8 minutes to put in food order. (Please give me coffee!)
–5 minutes after the cup of coffee arrives, still missing the shake. (Lord, help me remain graceful.)
–8 more minutes and shake arrives and its wrong flavor. (I am but I choose to forgive.)
–12 minutes later and food arrives. (I’m thinking at this point that I should have just made breakfast at home.)
From being seated to finally eating that is just a long wait for mediocre food. The whole time it was the bus boy taking care of our table. Poor guy. He did the best he could.
Overall, busy place on weekend mornings. Servers are very nice and try their best. It just gets hectic and the service quality will suffer, especially if you expect being checked on continuously or expect your drinks refreshed without trying to flag down your server. Food is okay and priced accordingly to the quality.
This is Denny’s. Keep that in mind and you won’t be too disappointed.
PS– I tipped the bus boy (Ron) well. I appreciate his work ethic and willingness to help his servers. And he did it without looking stressed or unhappy. I made sure to tell him and say thanks despite my state of mind pre-​coffee.

I wish there was an option for no star. After getting seated quickly, it took 15 mins before some came to take our order. Now, we came because we thought it would be quick since we were time crunched to get my nephew to his baseball game, however it took another 45 minutes to get our food. The server felt so bad about it that she brought us a bowl of fruit while we waited. We told her we had to hurry, so she started bringing our food our as it came up. She was very apologetic even saying, I know they messed up your order, but I’ll bring it out the other stuff as soon as it’s ready. The manager came by and said sorry, but it was backed up because there were 3 large parties like us. We had 6 people. Really…18 people sets the whole place to an hour long delay for wrong food? If you are gonna lie, please come up with a better lie than that. We are done coming here, even the to go box came out broken… just like my patience. This location is off the list permanently.

Just had breakfast at this Denny’s again and serves was great and the food was great also. I guess the last time I was here they had problems with the waiters that were working then. They must of worked it out some way. Keep up the good work.

I’ve eaten here a couple times and it’s the nicest Dennys I’ve ever been too. The staff is nice as well as the interior and exterior of the building. It’s been empty both times I was there so my food came fast and was awesome. I love how the core menu stays the same and they change the secondary or specials menu around periodically. They also have free wifi so if you can’t put your phone down and are for some silly reason still paying for data on an overpriced contract this might help…

John Sallie is on the tv screens here. I went to high school with that guy. I know you’re saying to yourself «who gives a shit“‘ well, I don’t give a rats ass EITHER! Nice guy from what I remember. Ahhh, the drunks are coming in ! Thank you Jesus for dinner and a show! I AM NOT worthy!

Unbelievably fast service!
I am a seasoned traveler who visited many Denny’s. This location stunned me with their speed of service. I visited on a Sunday morning.

We were there around 10 pm. We had great service and good food. Nice experience at this Denny’s.

As always when reviewing a chain I assume readers have a general idea of what they are in for with the food, so I want to make this review location specific.
This location is close to our house so we come here for the occasional weekend breakfast when we don’t want to cook or wait until brunch. Every time we visit we have a good experience. The establishment is super clean and we have never had a wait for a table. I like their California skillet which is barely over 500 calories but is very filling!
The only downside so far to this restaurant is getting water, as another Unilocaler mentioned. The first time we went I had to ask twice for water and the second time we went our waters were served in very small glasses and despite keeping our coffee filled I had to remind the waiter to bring more water. Overall this is a good, no frills, clean place for breakfast.

This Denny is located near Costco’s. Staff noted this place opened a year ago replacing a buffet restaurant. Really like the lighting and the decorations of this particular Denny’s, been to some that were designed quite differently.
The waitress was warm and helpful with meal selection. It was like 3 PM and I did not want to have dinner nor breakfast. Even though the pumpkin pancake looks yummy on the menu. No sandwiches or burgers. Decided to go for the Chicken Quesadilla with sausage. Very tasty and a nice spicy kick to it with the sausage.
Denny is always adding new items on their menu which I like. Recall, last year traveling during the Christmas holidays and many places were closed on Christmas, but Denny’s was open.

I don’t typically like chain restaurants, but on a tight road trip schedule, you stop where you can. I was pleasantly surprised. Very clean (enough that I didn’t mind my daughter climbing under the table), friendly and prompt staff, and food was regular chain restaurant menu, but good.

So… typical Denny’s I guess. This location’s décor is really nice and new-​looking. I like to drop in on Denny’s for their build-​your-​own-​burger with the veggie patty since I can make a vegan burger from there.
My order was quite simple and I think there were only maybe five other tables, at most, in the entire restaurant. Two servers were on the floor and of course the kitchen staff. Here’s where the breakdown happened.
What I ordered: water, veggie burger with lettuce, tomato and sautéed onions on a whole wheat bun.
What I got: veggie burger with lettuce, tomato and sautéed onions on a SESAME SEED BUN. No water. Just food with the wrong bun.
I understand mistakes happen however, water should be the first thing to hit the table. When the server brought the food, she realized, apologized and slowly got the water. Make no mistake, everyone I encountered on staff was extremely nice. When you’re thirsty, nice doesn’t matter much. My glass got to less than half and still had some food left but never had an opportunity to get a refill since no one came around for long periods of time to check on me. I had one walking-​past check in: «you alright?» and that was it. I was ok at that point but at least one more stop by later I would have gotten a refill on water.
I didn’t have to wait long for the check, that seemed to appear quite quickly. Anyway, I may decide to come back here just to get my guilty pleasure on but I’m bringing my own water this time, thank you very little.

This is the best Denny’s /​from the server — (Latoya’s great) to the food, to the appearance of the restaurant. I would recommend this place to anyone coming by here. We had the French toast breakfast. All cooked & served perfectly.

One sunny afternoon me and a friend decided to grab Sunday brunch at this newly open Denny’s. Upon arrival parking was easily accessible, and it did it appear to be at full capacity. After entering the establishment there was numerous groups of family’s waiting to be seated. We placed our name on the waiting list and was told it would be 5 – 10 minute wait. After further observation of the dining area they were seats available, but all contained dirty dishes.
So after waiting 35 minutes to be seated. Things moved at a reasonable pace for a diner. Food and drinks arrived in a timely manner, but it seemed like an eternity to receive our cutlery. So I would say our waiter was «OK».
The waiter assured us that we return to Denny’s on a LESS busy day, to get better service.
Our food: my over easy eggs were a little overdone, but everything else was just fine.
My friend stated his hamburger was a little bland, but enjoyed the seasoned fries.
Just a few things I want to add: the overall cleanliness of this Denny’s and the waitstaff I would give them a 4 out of 10. I observed our waiter spill water on the floor in front of a patrons table, and didn’t clean it up.
I think this location just needs some time to iron out their customer service. Maybe a new management team.

Servers very patient and cheerful, coffee is delish! Dark roast with Hazelnut available yay;) I have to say it again… This coffee is GREAT
Sadly service was slow but this was their first day so I will be back to try again another time.