Edwin S Porter, DDS

I will lay out the good and the bad in this review as I think my overall experience could be helpful for others. I originally went in to the office with a Groupon offer for a cleaning. The initial impression was great. Their office was very clean. Their staff was extremely friendly, and they went the extra mile by remembering my name and making me feel welcome. Their equipment was state of the art (as far as a layman like me can tell).
During the cleaning Dr. Porter highlighted cracks on my back 2 molars. He said one was urgent, and the other important but could wait. I made an appointment to come back and have the first one done.
I told my wife of the positive experience and she got a Groupon too. During her cleaning she was told that a lot of the work previously done in her mouth was poorly done and needed to be redone, totaling tens of thousands of dollars. He said that she was going to lose one of her teeth if it wasn’t done right then. We buy our own health insurance so this was bad news for us. She decided to get a second opinion. The other dentist told her that the work wasn’t the best, but also wasn’t the worst, and was not urgent.
Meanwhile I got my ‘3 sided filling’ to help repair the molar. It was instantly sensitive to cold, but I figured that was part of the healing process. But it never went away. After a few months I decided to call and express my concern. The friendly staff scheduled an appointment for me and I came in. I was not surprised however when the doctor was not sympathetic and told me that his work was perfect and that nothing could be done about my sensitive tooth. He then painted himself a savior for what would have happened had he not intervened. He finally made disparaging remarks that I was a ‘dentist hopper’ since I had gone to another dentist for my next cleaning (I found another coupon deal, again we buy our own insurance and need to watch our expenses).
My overall impression is that the facility is very nice, but that the doctor is more concerned with making a dollar than making your mouth whole. Don’t be surprised if you feel pressured when sitting in his chair or if he tells you that repair work is urgent. I would consider a second opinion before stroking the check.

I was recommended to Dr Porter and when first entering his office and meeting his staff I thought I had made the perfect choice. Then he told me I needed to replace every crown in my mouth to the tune of $ 11,000 because he did not like the way they fit. In the meantime he ignored a cavity that I had waiting for me to say yes to the new crowns. Later on that year I was having pain and I thought maybe he was right… so I went back to him and he told me nothing was wrong but I still needed my crowns replaced. Once again he ignored the cavity and this time I heard his nurse tell him I had the cavity. Long story short — the discomfort I had turned out to be a pretty bad infection in my jaw and I needed a root canal. This was diagnosed by a new dentist. I guess if I wasn’t willing to pay the $ 11,000 for the unnecessary dental work he was not willing to perform what was necessary. A real shame. No one should be exposed to this type of care. I am glad that I was strong enough to say — there is nothing wrong and kept my money!!!

EEK is just what I would say…
I bought a Groupon deal last year for this Dr.
As I am newish to Charlotte I needed to find a good Dds and staff.
What I found was a business that was not willing to be their best .
The cleaning was not up to par to any I have had before. And was told I had to have a small filling done for $ 300.00.When after I had my appt, I called within 2 days to ask to have a small part of the cleaning redone as it still had some stain. And was told I would have to pay 85.00 more $ and they would not stand behind their work and keep a new patient.
I found that they did not stay to the deal as it stated on the Groupon deal that it was a regular appt, not a partial appt that I got.
I liked the Dr’s credentials but as far as feeling welcome .I am sad to say no this did not happen at all.
I think that when a business participates in a Groupon like deal, they should want to be their best to every new person…
They were not rude but not the best they should have been .I did call Groupon and they did stand behind my deal and refunded it to me .
I would much rather have given a great review, I feel this is much needed so others are aware. And not surprised as I found myself to be.

Dr. Porter and his team of associates have served our family’s dentistry needs for 12 years now. Their offices are very modern and conveniently located near the Arboretum. The staff is very friendly and provide top notch service.