Elite Nail Spa

This place sucks! The owner is super rude and is very pushy trying to get you to buy other services. She rushes your service to get to other people and does what she wants to your nails not what you want. They reuse there stuff for your pedicure thats nasty. I will not come back there are to many nail salons in this area to go back here. Lady’s don’t waste your money on this place they don’t care about you just your money and it shows in the service and the attitudes here! And she messed my eyebrows up will have to wait forever for them to grow back just rushes threw everything.

This place is HORRIBLE,
Omg I came here because I’m going out of town and my regular nail spot is out of the way. I’ve never had such a terrible experience at a nail salon. My nails are so sore from the drilling by the technician and my cuticles sting and throb from the beating they have taken .
I came in to get a simple fill in and had most of my nails filed away to nubs because the nail tech didn’t shape them correctly, I had to address 3times on the shape of my nails not being even. My daughter came with me and asked why one end was round while the other was square .
The lady that did my nails said she wasn’t the owner, actually what I found so rude is while I was getting my nails done someone called for the owner, the young lady that answered the phone put it on speaker phone and my nail tech said «call back tomorrow», then the nail tech doing my daughter’s nails yelled out why didn’t you just tell them to call back next year? This is how they service their clientele? No one in the shop knew how to do sculpture like the nail shop I normally visit .
After a heated encounter with the «owner» that claims she wasn’t the owner I took the nail file myself and corrected the issues, I also put my own top coat on my nail because she didn’t put any on. Please keep in mind I had already paid and tipped $ 10. She did not care at all about my concerns, she simply stated «I don’t see any issues»
Please save your time and money, most of the polishes were old and couldn’t be opened, the picture I posted is the finished product after I had to ask 3times to address the poor quality I received, my cuticles still sting when I wash my hands.

I used to be a faithful member. Then, their quality went down. When a customer comes in, they tend to rush through your service resulting in a lack of quality. I went today and they absolutely snubbed me. They lost three clients that would’ve gotten the works today because we were celebrating a birthday. Sad but, I’d discourage anyone from going to this location. They are horrible.

I was looking to get my nails done quickly after work so I could get home. I stopped in here on my way home from work. They have GEL for $ 20.00 which is awesome because the last place I went to in Mint Hill charged $ 25.00. Also, the girl I had was really sweet and took her time. She gave me 5 coats of the gel. It was only my second time getting gel nails done and I find it doesn’t damage your nails like the acrylics do. The gels also last for about 2 weeks. This place did a great job and had me out in about 20 – 25 min.
I’ll be coming back here again for sure!

I have been living in Charlotte for two months and am a woman who is very particular about my eyebrows. I took a chance with Elite nail and spa because they were very close to my apartment. WOW! Renee hooked me up. She did a great job on my eyebrows and I have been back twice since. Each time she has not dissappointed. As far as nail services, I do my own but I would definitly go here for their waxing services.

I normally go to this place because it’s very close to my house, but as of today I will never step foot in that place again. The «owner» or who ever she is, by far is the nastiest person I have ever come in contact with. I got a awful manicure today and I complained about it, I got the gel manicure and they tried fixing it by refiling my nails really? And when I complained about it the «owner» or who ever she is said just get rid of her to the girl that did my nails. And I said excuse me you said get rid of me because she did a bad job? She said yes just get rid of her, she looked at me and said you get your black african american butt out of my store and then called the police. Not only was the person rude she was just right out nasty and I will never go back I paid 65 dollars for a banged up job that my 2 year old could have done a whole lot better. I’m not prejudice and I really hope that all asians do not act like this person. But today was a mistake and all she did was make it bad for herself. I’m soo freaking up set right now.

The atmosphere was was strained and the techs made no attempt to converse with clients. There was only one young lady, I think that does the lashes, she was very nice. My tech was terrible and I had the worst manicure with gel ever. What a waste of money. My polish is chipping and I only got them done on Friday. Don’t go there, find another place. Very pushy trying to up sell.