Express

I love this Express. It’s always clean and very organized. Which sometimes is hard to find in clothing stores. The clothes are always well made and they are always updating their inventory. The last time I went they were having a great sale on sundresses. The sales person that helped me made sure I found the correct size and suggested other dresses I hadn’t seen but loved. I always experience excellent customer service when I visit this store. I look forward to returning!

After reading the other reviews for this location I have to 100% agree– this store’s management is not good. The staff always seems to be in a bad mood. Last time I was there they only had 2 people working the registers with 10+ people walking around the store folding clothes. There were multiple times some one who looked like the manager would walk over to the registers but just hang out and not help the other employees. The line was only about 5 people deep and took well over 20 minutes. The only reason why I stayed was because I was exchanging a jacket.
When I got to the register I told the girl I wanted to exchange my jacket for a different one. She ended up returning my jacket then re-​exchanging the jacket I wanted for the same one. Long story short (I don’t know how she did it), she returned my one jacket and exchanged the other so I was essentially getting all my money back from the first jacket and the other jacket for free. I have no clue what she did, but being a good person I told her it was wrong. She told me she was right and I explained what she did to her. She rolled her eyes at me and voided the transaction. I shouldn’t of said anything then I would of got a jacket for free.
I’ve worked in retail before so I understand the process and the frustration, but don’t be disrespectful to your customers.
I will still shop at Express, but not at the South Park location. I’ll buy online instead.

I love express and have shopped there since they were structure!
This location is huge and COULD be awesome.
Lots of people working but slow and no help.
I had them hold 3 pairs of jeans and someone took them and put back out if floor.
Stood in line for 12 mins. My wife just went back to get earrings and has been in line for 8 mins and still waiting.
Don’t be in a rush!!!
Step up people!!!

Missed managed! Corporate needs to step up on training their management to do a better job and people skills. Sales are good.