FedEx Office Print & Ship Center

This Fedex location has it figured out. Ordering complex documents from them is so easy. They are very accommodating and do it with a very pleasant and welcoming attitude. Consistently first class customer service and they know printing.

I have walked past this FedEx a 100 times, but Saturday I needed help to print a document from my IPhone’s email. The young lady, Shacoya, helped me to sign on to my Google account on one of their desktops and print it off. That’s after she converted it to a PDF.
Fast and efficient. Cost was fair too.
Thanks!

Lately I’ve been mostly shipping paintings here and there, but I’ve used FedEx the last couple of times and haven’t been disappointed. They have a great «art» box that secures the painting in place and suspends it so everything is as the way you intended your painting to be upon arrival. The box itself is worth the cost, but sometimes the freight (depending on the destination) can get a bit pricey. It’s nice that you can bring in your item and FedEx will worry about how to box it.
This location off of East Blvd seems to get a lot of business. There is a small parking lot out front (maybe 4 – 5 spaces) but be careful pulling in since the driveway is a bit awkward. If the front spaces are full, it’s better to park in the rear lot (there’s a door so you don’t have to walk all the way around the building).
Depending on your project, this location is open 24 hrs… if you are shipping something, be sure to check the drop-​off times… for ground shipping I think it’s 6pm. Lots of computer workstations to access the internet or finish up work — the store is usually pretty quiet aside from the people coming and going, but I would think it’s pretty easy to concentrate in here.

They were very helpful but I was very surprised that they could not email a scan (pdf file) what’s that about? If they emailed me the file, I could forwarded it from my phone to my customer. They need to have a app for that! I would have pay extra for the service. Other than that it was a great experience.

Best customer service ever! They helped me get a rush order in and when I messed up the paperweight for printing they fixed it for me! Thank you guys!!! :)

I had an absolutely horrible experience today at this location. I brought in 2 reams of multicolored neon documents that I had already printed and needed to be cut into 6 panels. I dropped off the documents around noon and was promised the cuts to be completed by 4:30. I arrived at 4:30 to find that 30% of the panels I needed cut out were ruined. Completely cut through the printed area because the employee had mistakenly turned the first few sheets around the wrong direction so the rest of the ream was cut beyond correction.
They offered to reprint and use their own paper and claimed it was the same multi-​color neon that I had purchased at office max for $ 30. It turned out all of the colors were different and their prints all came out different sizes and were cropped horrible. When I explained to the manager that the paper color was different from what I had purchased and the cuts were terrible, she blamed my printer for being inconsistent.
Guess what, all of the prints they made and cut were equally, if not worse than the ones I printed. Bottom line is poor excuses for terrible work.
The woman who did the original cuts and made the mistake when home in the middle of the debacle and turned over the corrections to a nice young worker who was ‘in training’ according to his badge.
He spent the next 2.5 hours while I waited trying to reprint and recut the pages to correct the mistake but unfortunately he was not able to get the size and cuts consistent. I ended up asking him to just print full pages and I had to buy a paper cutter and manually cut all of them so in addition to wasting about 3 hours in their store, I now had to spend another 50 dollar and spend the evening cutting them manually.
Management refused to give me the badly cut and ruin documents free of charge and instead charged me 50% of the original price. Shame on me for even accepting this as the service from the manager was horrible and the quality of product I received was even worse.
The ONLY redeeming part of my terrible experience was the gentleman who tried to fix the botched job. He was patient and really cared to try and fix the pathetic job by the other employee. He reprinted and recut and reprinted and recut, but unfortunately I just don’t think he had the necessary training to really handle the job, which is obviously another reflection on management as he was basically doing most of work alone there this evening. I hope one day this guy get promoted to management and actually cares about making customers happy. As for the others… i think its time to find another career that is not in service oriented company.
Go here if you don’t care about quality products where employees care about delivering the products they offer instead of just giving up and going home.
Thanks for nothing!

Obviously the greatest part of this place are the hours and availability if you are in a pinch and live uptown and need to get something shipped out. They even have greeting cards if you need a quick birthday card shipped out.
The interior is nice and clean and supplies are neatly and well kept. The staff couldn’t be nicer, maybe just a tad too nice. You know like a waiter that swings by every 5 seconds to see how the meal is. I’ll take that issue any day of the week though.

I recently had to ship very important documents so I stopped by here in between my appointments and I was very pleased with the customer service. The experience was very seamless.
I finished my first appointment and I had little time on my hand before I can go to my next appointment so I decided to finish up this mail work. I arrived at this FedEx store with all my documents which needed to be shipped. I went straight to the counter and they pointed me to the prep counter where I need to get the package ready. I picked out the envelope and sealed it off. I got to the counter and found out that due to the weight it had to be in different package and the rep took care of it all without any issue, I was given the options with price, I picked the fastest one and paid for with my CC.
I was out in no time and I was able to get to my second appointment right on time.
I would recommend this FedEx place to anyone who wants quick in/​out.

Facility OK. Shipping is horrible. Bring on the Brown. While the place is OK for copies and such, Fedex shipping is worse than the post office. Slow and often laden with problems. UPS from now own

Like every FedEx Office, this location is equipped with a panoply of industrial strength office equipment (printers, faxes, computers, scanners, etc), but this one stands out for the quality of its service. Most of the facilities are self-​service, but the staff are never too busy to help you with large orders, tricky problems, or if you just suck at technology.
Just be warned, you are paying for all that convenience. Black and white printing can cost up to 49 cents a page, and a one page international fax will set you back almost $ 6.