Five Guys

I’m a huge Five Guys fan, so I was surprised when this brand new location fell so far short of standard expectations.
About two weeks ago, our party of two ordered two burgers and one order of fries. There were no orders in ahead of ours, but we still waited 15 minutes for our food. It wasn’t so late to have closed the kitchen, and a few other patrons were inside eating indicating recent cooking, so I have no clue why there was such a delay with our order. There was no ketchup in the dispensers, which we requested that they refill. Also the dining area could have used a wipe down. When we finally received our food, the fries were over done and the burgers were kind of sad. At least the music kept us in decent spirits!
Perhaps managers are just getting the kinks out of a new operation, but if they continue on as they are, this location will be a detractor to the brand.

Admittedly, nothing special but I thought this spot earns a solid 4-​stars. It was my first time at a Five Guys, so I was probably more impressed than a return customer who knows the routine… Walking in, the place was bright and welcoming. The menu was posted above the register and simple enough to decipher quickly to place an order. The staff were super friendly, singing along with the radio every now and then, thanking us for visiting, etc.
I had a bacon cheeseburger with grilled onions & mushrooms, mayo and ketchup. They had another 10+ ingredients to choose from — usual suspects like lettuce and tomato and more exciting ones like green peppers — all free of charge. The burger was good but the fries were really the star. Although, I’m not sure why they bother with the cup when they just dump double that in the bag. We had them with Cajun seasoning. Perfect amount of spicy!
The communal peanuts were a fun touch, too.
We were in and out of there in about half an hour. Great, affordable step up from your average fast food. The location in Plaza Midwood is super convenient. We’ll be back!

It’s heeeerreee! Midwooders rejoice, Five Guys has finally opened next to the Healthy Home Market (the humor of this is not lost on me).
It like most other five guys except this is the first one I’ve seen with milkshakes, newer furniture and they have an exposed brick wall that’s pretty cool.
Pros — reliable good food, best fries around and really friendly staff. The person who made my burger brought out the BBQ sauce since he realized he forgot to include it on my burger. The cashier walked out my receipt since she wasn’t sure how to print it for web orders.
Cons — there was a LOT of shouting, more than the usual store. The floor needing sweeping badly and there were a LOT of people working/​training. The web order really saved me no time as opposed to ordering there.
Will be back for sure, though will have to balance with my local fav — Bang Bang burgers on 7^th.