Foxy Nails and Spa

I’ve tried and tried to give this place a chance due to proximity and convenience, but it’s truly been a hit or miss type of salon. I had good luck once or twice but mostly disappointment. The first strike was when I was getting my brows done and asked to have them just cleaned up a little and stressed to them that I did not want thin brows. I ended up with barely a pencil line and no one seemed to see a problem. On that same occasion as well as this past weekend, I’ve received nail services that are rushed with very little attention to detail. My gel polish on my nails began peeling off less than 4 hours after leaving this place, which I suspect is because my technician never allowed my nails to spend a full minute under the UV light between coats. She rushed through each layer and missed the edges of my nails. I understand the need to get through services quickly, but compromising quality is not the way to do it. I will not be back to this salon and I would not recommend it to anyone.

Worst pedicure and gel manicure ever!!! $ 178 worth of services paid for and all of our services was rushed. We were in and out in under 30 minutes!

I had a pedicure here today and it was the worst I have ever had. I paid $ 25 so I could get calouses removed. I don’t use nail polish but the whole thing was done in 10 minutes. She put on the callous remover then pulled out a steel cheese grater. I’m not kidding. It was terrifying. Luckily she only did 5 strokes of that. Unfortunately she didn’t remove any callouses, they aren’t bad at all so I expect feet to be smooth after a pedicure. It gets worse. After the cheese grater rather than washing off the calloses remover which burns regular skin, she added a scrub and rubbed it all together on my legs. My legs were burning all the way home. I had to shower it off. She also spent the entire time trying to up sell me. Awful awful.

After a horrendous experience down the hall, I was so disappointed and ready to go home. But with working in jewelry my nails have to be on point. So I go in a tell the man what happened. He had Andy fix me up. And he really did! He shortened and shaped my nails the way I like. He made sure that the nails where not thick and glob like. I had my eye brows done, they are perfectly shaped. I also like that they have a private room for waxing. This will be my new spot!

Quick, fast service. Decently nice employees. Didn’t notice anything wrong with pedicure chairs. The man doing my nails pinched me once… But it happens.

I went to have pedicure and nail done there. The place is so nice and clean. The store is new management, run by Kim. The old owner of diva nail & spa at concord mill. They have an experience to please the customer. They done a good job on eyelash, pedicure and nail. I will come recommend my friend to come there.

If I could give negative stars, I would.
I should have listened to the other reviews on Unilocal as well as other rating websites.
Lets start with the process of getting a mani pedi.
The whole time I was having my nails painted my nail tech kept calling me baby, and flirting. It made me really uncomfortable, at one point he even stopped and asked me if I «would like to go out back». He also kept talking to all of the other nail techs about me in a foreign language, and I know they were talking about me since I know a few select words as well as the fact that they kept looking at me and laughing.
After this horrible experience was over, less than ten hours passed and all of the polish on my finger nails were gone. All I did was sleep, and that apparently caused it to all chip away.
When I called to ask why this happened the lady very rudely told me that that is what normal nailpolish does. I have never had nailpolish come off while sleeping after getting my nails done.
She continued to yell at me on the phone for a few mins and then put the phone down. I could hear everything she was saying to her co-​workers, until she hung up.
when I called back to speak to a manager she told me to call back because she needed to use the phone,
I waited for a while before I called back and there was no answer.
Bottom line, I do not recommend this place to anyone unless you want horrible customer service, snobby nail techs, and sexual harassment.

I used to love coming to foxy nails, and Missy was my nail tech, but they changed management and now it is horrible. It is not clean anymore, the person running the front desk is rude and the clientele has changed dramatically. I am in search of a new salon definitely!