Dropped off my phone to be fixed at lunch. Came back after work 4 hours later and it had not been fixed. I had drop it off the next day again at lunch, they had it done within an hour. I wish they could have gotten it done the first time. Quality of screen repair was good.
Sorenthia M.
Évaluation du lieu : 1 Charlotte, NC
Horrible customer service, will never do business there again nor will I reference any of my friends. I never experienced service like this in my life. The so called manager told me to eat a dick in front of my son, when I asked for explanation of the repairs that was not discussed before repairs were made. The manager wanted me to pay $ 35 for diagnosis and $ 55 for labor for repairs that were incomplete, they also want to charge me to pay another labor fee to bring the computer back to complete the repairs once they receive the part. After several choice words I left without paying a dime. I will never do business there again. And people wonder why we don’t support black owned businesses! This business will only get 1 star for fixing a part of the issue for free…
Abrar A.
Évaluation du lieu : 5 North Charlotte, Charlotte, NC
Great customer service and super friendly. Very helpful suggestions about the type of repair I should get. They helped me order a macbook charger and even let me borrow the manager’s charger(mine as collateral but still great attitude!). I know exactly where to take my tech problems. Thanks! ^_^