Ihop

I’m giving the 4 stars mostly because of the awesome service we received from Teaaron, our waitress. She was happy and friendly and interacted well with all her customers. It was a busy time of day but our food came out fairly quickly. My only complaint is that their scrambled eggs are from a mix and the consistency was inedible for me.

The service was not great despite the place being almost empty (which should’ve been a sign since it is next to a hotel; you’d think it would have been more crowded), the food was decent, and our server was quite obviously under the influence of some sort of substance that shouldn’t be used during work hours. Last, but not least, we were asked, by our server, to expedite things by stacking our own dishes before leaving the table. NOT RECOMMENDED– Charlotte is a big city. Eat somewhere else.

I can’t believe this place is in business. We should all be writing corporate IHOP. The bacon was very strange tasting, like it had been cooked in a pan that had been sitting in dirty water. There were only two other people in the place. It smelled like an old cafeteria in the early 80s. Like cleaner and metal. Please don’t go here just because it’s close to your hotel. Please don’t.

These are not good people the manger Johnathan smokes weed. Most of the employees are on drugs. The service is slow because most people who work there are hight drunk an don’t care. They had good work that they got rid of. This isn’t a family friendly place. All they want is your money an tips. You will get bad service an not so good food don’t waste your time.

Wish I had read the reviews before we settled on this place. I usually don’t eat iHop but it was close to out hotel; bad idea. Restaurant wasn’t crowded but the service was still extremely slow and our food came out cold.

Service was a little slow in the beginning but food came out fast and server was super friendly. Will go back!

I really enjoy the pancakes, but service so slow even when no one else is there. Bathroom was a mess.

It’s IHOP, and it is what you would expect from a greasy spoon chain. You get what you pay for. Not loving it.
Next time I want breakfast food, I’m going to Original Pancake House!

Friendly people but very slow service and mediocre food. It was definitely below average for an ihop and seeing that ihop is already kind of basic anyway, that’s pretty bad. Also, our waitress appeared to be helpful and attentive at first but disappeared after that. All that being said, we probably just should have driven thru at McDonalds.

Not my type of crowd. By the time we got our food their were salt shakers being throw. From another table getting into a argument (not us) Patrick the server was of his A game but that’s about it

Sloooooow!!!
My goodness?!? How do they stay in business?!
Here’s the scenario:
My coworkers and I walked in group a group lunch around noon. We found parking right away and there was no one waiting in the lobby. This should be a quick lunch… right?!
Wrong.
We tell the host and he says «can you wait 10 minutes for a clean table?“I’m sorry was there some wrong with the twenty CLEAN tables we can clearly see available?! To make matters worse three severs came and asked us if we wanted to be seated… hmmmm…so if the servers are ready to seat us… why are we waiting again?! That’s strike 1!
We finally get to our table and our waitress takes our drink orders and disappears… when she finally reappears she has our drinks and asks if we’re ready to order… hmmmm…it’s been 20 minutes so I’d go with YES. I ordered the Spinach and Mushroom omelette with fruit as my side. And then the waiting game begins again… cue the jeopardy music! We waited… and waited… and you guessed it! We waited… and finally our food arrived. And after all that time it was barely warm! But I was starving and we had to get back to work so sending it back to the kitchen wasn’t an option. Ugh. At least the fruit was decent. But still that’s strike 2!
When everyone’s done we get the check and go up front to pay and here’s where the fun begins! We have to wait for the manager to count (out loud) the cashier’s drawer, answer the phone and chit chat with the staff! Couldn’t this wait?! To make matters worse he wasn’t very happy about separating the checks. Yes! We still need separate checks! No! Asking us again and again won’t change that! Do you want to get paid or not?! Strike 3!!!
Folks, that’s three strikes and your OUT! I’m happy to take my business somewhere else.
But seriously… Get it together IHOP!!!

Overall pretty bad experience. Menu was so sticky I could barely touch it, food took 20 minutes at dinner time even though only two other patrons in store, homeless man was begging for money outside the front door.

This place is a joke. We went there on Saturday morning and had a decent experience. Because our hotel was around the corner we went there late at night after attending a concert. You couldn’t get much worse service than this. They brought out 3 app samplers when we ordered 4. No sauce with them at all. Another person in our party had a dirty plate, and worse part was our waitress never came back (even after she was not the person to bring out our food) do yourself a favor… go to Waffle House

Don’t eat here! The staff is so rude and inconsiderate. My friends and I visited after a fun time in the city. Our first choice was a local diner, but the crowd was unbearable, so we chose to visit Ihop. Mistake #1. The crowd was also large, but for another reason. The staff upfront let us know that the kitchen was backed up, but that is all. We weren’t given a wait time or anything. After about 45 minutes, the manager of the restaurant came into the lobby and did not address any of the customers about the supposed «kitchen backup.» Mistake #2. After that, my friend attempted to get her attention, she ignored her and moved along. Mistake #3. So, we didn’t wait around for mistake #4 because I’m almost certain it was coming. We left before our hunger got the best of us. I personally would have been fine with the wait if management would have addressed the crowd to explain the hold up, but since they did not, we left. I’m certain in saying I’ll never return to an Ihop again. Especially this one!

After a night partying in uptown Charlotte some sustenance was certainly required. This iHop was not only clean but our server was friendly and hooked me up by charging me for a senior meal, which thankfully I am ages away from! The food was fresh but my bacon was certainly not as crispy as I asked for it to be. Overall the food was good and the friendly service for sure made it better. If I stayed over on that side of town again I would certainly return to this location.

For such a busy location on a Saturday morning, it was surprisingly how incredibly SLOOWWWWW the service was. 25 minutes for pancakes and eggs? Seriously?
It’s open 24 hours and after dark, they usually have armed security or a local cop on duty in the lobby.

The food probably is the same processed crap as other IHOP’s. I can’t verify this because no one came to our table 15 minutes after getting our drinks, so we walked out.