Worse nail experience ever! They couldn’t match a shellac manicure w a regular pedicure no matter how hard they tried, mind you I’ve been getting shellac mani and regular pedi for over a year everywhere else and have never had this problem. They also cut me. Bad customer service, they would talk shit in a different language after I would try to complain. My toes have nail polish all over my skin. Just horrible
Julissa S.
Évaluation du lieu : 1 Charlotte, NC
oh dear. i’ve been trying out different nail salons in the area and this was the worst. nice people just bad at doing nails… I got a regular full set and wanted them a bit shorter but still square shaped. in the end, my nails are unevenly cut, some are square and some rectangular, 2 of my nails are slanted to the side making them look weird and unnatural. I’m a bit too nice of a person and didn’t want to complain, I just knew after leaving I would never return.
Chris S.
Évaluation du lieu : 1 Charlotte, NC
Nice people, but TERRIBLE at nails. There was only one person who did great nails(Lizzy), and everybody waited on her. Haven’t seen her there in over a month, and rather than being truthful and saying she’s not coming back, the workers say«she’s on vacation and will be back in X amount of months». I’ve tried different workers and they all are equally horrible. I’d rather have 10 year old manicurists. I have officially washed my hands of them. I really wanted them to work out because it’s convenient to home, and they’re open on Sunday. Bummer!
Cara P.
Évaluation du lieu : 1 Concord, NC
Terrible! Worst customer service and kept speaking in the native language while laughing. I will never come back stay away! I don’t know how that stay open.
Erica B.
Évaluation du lieu : 1 Tysons Corner, VA
I went there once & it was decent. The lady I had was really nice & she gave me a lot of their complimentary wine which was great. But she didn’t do that great of a job on my nails, they were uneven. So I went back again & I had an older lady that didn’t do that great of a job either. Same thing with my nails not being even but this time they were very noticeably uneven & I kept having to ask her to fix them. She would noticed that she messed up but wouldn’t fix it until I asked her. Not to mention she didn’t paint my whole nail. I got gel polish & when she checked to see if it was fully dry she messed one of them up & filed all the way down & ripped skin off my hand. I had a scab for almost 2 weeks. I asked to get a manicure & she insisted that I didn’t need one. Needless to say I won’t be going back.
Adilene M.
Évaluation du lieu : 1 Charlotte, NC
I came in b/c it was the only place I could find open on a Sunday. First off, one of the«nail techs» had her kid running around the place, moving everything and touching everyone. Anyway, we were seated and a ONE guy stopped working on a client to start on me and my sister. He then continued to jump between us three. It was absolutely ridiculous. I could tell that the lady he stopped helping to help us was upset. Finally another tech finished with another client and took over the lady the guy had ditched to start on us. In the middle of doing my nails, the guy asked me to pay, which I understand we do to not mess up our nails later. Anyway, I kindly told him I wanted to wait until the end to pay. He then responded he wouldn’t continue until I pay. After, he asked me in a snobby tone«have you never gotten your nails done before?» As if I was some fool who didn’t understand how it was done. Needless to say, this place sucks. Their customer service is horrible and it’s hard to say which one out of all of the nail techs is the good one since I was helped by 4 people total. Never coming back here again!
Kimberly R.
Évaluation du lieu : 1 Charlotte, NC
Absolutely terrible! STAYAWAY! They are very rude, unsanitary, and slow. By far the worst customer service I’ve EVER experienced. They don’t wash their hands between services(I watched them go from pedicure/toe polish changes-without gloves-to eyebrow waxing) I asked her to file my nails down before painting them(duh, right?). She filed ONENAIL. She then yelled at me because she painted my nails red when I requested pink. She then demanded that I pay when I told her to just take the polish off. There are plenty of nail salons in this area that provide more quality service and appreciate customers. I left and went right down the street to UV Nails and they did just what I asked. Trust me-stay away.
Sara J.
Évaluation du lieu : 1 University City, Charlotte, NC
One of the staff was rude beyond words. Got a full set and after painting TWO nails, realized I did not like the color. I nicely asked if I could pick out a different color, she said«NO» very rudely and continued painting. I was shocked but did not say anything. After she was done, still tipped her $ 5 even though she did not deserve it at all. When the lady at the front desk asked how everything was, I told her what happened and she seemed horrified, apologized, told me to sit down, and changed the color for me. I tipped her $ 10 for just being nice about it, while the rude lady just sat there and played on her iPad like she couldn’t care less. Wish I got her name and asked for my tip back, but I still will not be returning.