Kalons and Glidewell

Consecutively twice, junior doctors performed extra services which were not covered by insurance plan, despite of us telling them to check with the insurance company. Docs said, it’s covered and then sent a huge bill later.
Doctor is good but be careful about cost of services.
I suggest ask service code & talk to insurance before hand.

Everything was great! Had my teeth checked and cleaned and I honestly felt like I was dealing with people I already knew. The lady that did the cleaning was as pleasant as could be. Very welcoming and they seemed to really care. I have never had dental insurance so I’ve only been to the dentist a handful of times and they really made me feel comfortable. This will most definitely be my primary dentist. My ONLY recommendation is that they post directions more clearly. I knew what building it was in but had no idea what floor or if they validated parking and the building entrance is confusing with the «mall level». Maybe it’s on the website and I missed it (tried on my phone but the mobile site didn’t say much). Either way, I found it and it was great.

I recently moved from Los Angeles to Charlotte and was looking to make an appointment with a dentist. I made the mistake of reaching out to this practice. A day before my appointment, I was given a «courtesy» call that my insurance did not have any dental coverage. I was quite certain that this was a mistake, since I have worked for the same company for 8 years and have always had excellent dental coverage. The dental coverage is by DELTA dental. When I explained this to the arrogant secretary that called me, she advised me that Kalons & Glidewell are not accepting new patients that have coverage through DELTA dental. I have never heard of a practice that does not accept a top-​rated provider and one of the largest in the country. I asked the lady why, and she explained to me it is because they do not make a profit off of those individuals who have DELTA dental! I was shocked. I have lived in Massachusetts and in California and never encountered a situation quite like this. When I explained my outrage that first of all I was receiving this call just a day before my appointment, it was again snobbishly explained to me that they did not have to call me to give me this information in the first place!
Nice attitude and customer orientation. Finally, I was given the «option» to pay out of pocket. How lovely, yet another «courtesy,» I suppose! This practice has no interest in new patients and does not contributely positively to the welfare of the community, and I would caution everyone not to be fooled by the other reviews on here, which are of course vague and without much concrete substance. I suppose I would be considered when I have the right kind of insurance or I am part of the elite society frequenting this place! What a joke! I am happily taking my business and more importantly my health elsewhere.

Great dental practice. Dr. Kalons and her hygienist are awesome. Highly recommend. They are honest, comprehensive and are not pushy with selling you stuff the way some dentists are.

Don’t let the nice office and cute staff fool you. I saw them twice. First for a check up and second for a clean. Let’s start with the easier one. The cleaning was good — hard to screw this one up. During my first visit, I thought they were really helpful. Keep in mind this happened 4 years ago when I was 22 years old and I’m writing this because I’m so happy I didn’t end up going with their recommendation. At the time, my crown of 8 years was getting slightly loose. I could feel it move a bit when I closed my jaw. Key thing to note is that it moved slightly. At the time of exam, the dentist decided to try to knock the crown off to examine the conditions of the real tooth underneath to make a comprehensive recommendation. She got it loose about halfway and decided it wasn’t going to work. Then she x-​rayed me and looked at it and said now was the best time to do a bridge or an implant. Dentist said implant is the more permanent solution and better aesthetically. I of course said good idea to the implant as the tooth always bothered me because I always believed people acted in the best interest of others when I was 22 naively and just out of college. She cautioned that I would be undergoing mini surgeries for the next few months and it takes time to replicate a tooth for my implant. I was getting excited because I hated dealing with this front tooth as it was causing me to lose a lot of confidence. I think I was so excited that I didn’t care my tooth was sort of just dangling there. So it went from a slight looseness to half dangling. I thought to myself I could live with this because I’ll be back next week to get a temp fix. I called home that night to tell my mom the good news. Boy, did I get a new one. I was angry because I thought the dentist made all the right arguments. She really sold me on the implant even though it was going to cost me thousands after insurance. My mom said can you please just come home and get it examined by the dentist I had been going to since high school. I ended up booking a flight back to NY to see him and all the while, my tooth is still dangling. Keep in mind my crown wasn’t done by him. He took the crown completely off and also did x-​rays to make sure there were no other issues. He said maybe one day I will need an implant but for now the crown is just as good. He cleaned up the crown and glued it back on. It’s been 4 years now and the crown is like freaking new. It costed me 40 bucks. In retrospect, I’m sure I could have spent the money to get the permanent solution and I would be fine with it. But as I started to think back to some of the specifics like leaving my tooth half dangling, it’s hard not to wonder if they did it on purpose just so I felt I had no choice but to come back for the implant. I’m giving you an example of two dentists and two very different experiences. Even if my dentist thought an implant was the right decision at the time, I don’t think he would have left my tooth half dangling there. I used to work for a bank in uptown so I really didn’t have a choice but to go see these guys since they were literally in the same building. For my 2^nd visit, she examined my crown and was impressed and shocked at the same time. Instead of asking how I felt about it, she asked where is this dentist of mine. She was definitely flustered. I calmed her down and she proceeded to examine me for a clean. This review was really a longwinded of saying these guys really sucked and I’m giving them two stars because they did a good job with the cleaning. I can’t believe they left my tooth dangling there. I was young and didn’t know any better. I hope y’all can be a bit wiser from my experience.

This practice rocks… from the Dentist to the décor. You can not go wrong. The staff is friendly, attentive and went above and beyond to accommodate me and my emergency.
I highly recommend them and can not wait to take the rest of the family for their cleanings.

This practice is the best dental practice you can find.
Pros:
–They see patients on time
–Skilled hygienists perform cleanings with minimal pain
–Great Office view
–Clean facilities
Cons:
–Not open on weekends

Only the best dentist office I have ever been to… I look forward to getting my teeth cleaned just so I can see the staff. It’s great that they remember who you are :) I have and will continue to recommend such a wonderful office and service they provide.
Keep it up!

My first appt today at this practice and I can honestly say I am cured of all fear and trepedation about going to the dentist. It has been about 5 years for me because of horrendous experiences I have had during office visits throughout my life.
I spent the majority of the time today with the hygenist (Heather) who was so patient and reassuring and because of that I felt the nervousness, shaking leave my body and my blood pressure return to a normal state while I was sitting in the chair. I return at 3pm tomorrow for the scaling/​cleaning.
I met Dr Glidewell and she too made me feel so at ease. She came in, reviewed the x-​rays/​notes, etc and went over step by step what the plan would be for me going forward (a filling and crown). We also discussed whitening (thanks to all the coffee, tea, diet coke and red wine I’ve consumed over the years). We also briefly discussed the potential of adult braces. Actually, I am the only one in my family to never have braces but have always noticed that a couple of my teeth were not straight. So, down the road, as an almost 60 year old I might have to consider them.
The office staff couldn’t ahve been more accomodating in setting the appts for me… it helps that I work close by but at some point will start travelling for my job. They know at that point I will only be able to come in on Fridays and once again, no problem…
The office itself is really beautiful, they are on the 14^th floor uptown and have a spectaular view; and whoever washes the windows on the outside of the building does a fabulous job. I wish I could have him come over and wash mine!
I highly recommend Dr Kalons and Glidewell. You will not be disappointed in choosing them for your dental needs.

I have been going to Dr. Kalons since she and her partner Dr. Glidewell opened their practice in uptown Charlotte. The facility is first rate and each chair has it’s ownflat screen television that you can watch while you wait and even while you have work done. Then enjoy the view of uptown from the 14^th floor. The hygientists are all wonderful, I love seeing them almost as much as the doctors.
At this point I have had countless cleanings, at least three fillings, whitening and bonding on my front chipped tooth. My husband switched over a couple of years ago and they also see both my little ones. Even my mom goes to the practice and she lives in Atlanta and schedules her trips around her dental work.
I used to hate the dentist… now I love going:) A big thank you to the Kalons & Glidewell team.

This is the best dental practice I’ve been to since I was old enough to pick a dentist on my own. I’ve been going there for 3 years or so. The hygienists do good work and I’ve never had a painful or unpleasant cleaning. Dr. Kalons is my usual dentist. She’s done one major tooth clean-​out for me, on a tooth with old fillings that had gone bad, and a couple of small fillings. All the work I’ve had done there has held up OK and not caused problems. I go in the early morning, and they get me in and out efficiently. The office staff are pleasant. No one tries to hard-​sell you any additional services. The office itself is clean and well-​maintained.