MND Accounting

Mary was warm, encouraging and gave me valuable advice in determining the most cost efficient way to handle my finances as I go through a separation and divorce. I had a question outside her field and she immediately called someone who knew the answer! It was a big assist in how to proceed and it made me feel like she truly wanted to help, not do the minimum to get paid.
I would heartily recommend her for handling any tax issues you might have. She’s my new accountant!

If you are looking for an accountant or someone to do your daunting tax preparations at the being of the year, look no farther. MND accounting make your life stress free and easy. All you have to do is sent in the files and they have everything ready for you to sign when you go in. I had an accountant before MND, but let me tell you, not one like this. Mary is personable and really is working for your benefit. I absolute got the best tax return that I have gotten during all of my years of working, because she covers all of the bases in your life. i.e. My previous accountant never asked about child care but she did and we were able to file for the money that we pay out in child care. So overall, if you need help with your money she is the one to call.

I had an experience that hopefully isn’t indicative of the practice, but it was unsettling and has impacted my review negatively.
The good — Mary and her staff are friendly. She’s finally got office staff and answers the phone. Previously (2013 taxes) I had tried to use her but always got voice mail. I decided to give her another try this year based on a referral from an acquaintance. I am confident my taxes were done correctly w/​o issue. Now I recently purchased a home which is why I wanted my taxes professionally done. This was probably a waste of money truth be told. But that’s my fault, not Mary’s.
The bad — the price. She’s pretty high I think. I’ve had my taxes professionally done by an Accountant in the Chicagoland area for years (thanks to many relocations for work) and never have I had to pay this much. Maybe she’s a fair price for Charlotte, I dunno. Here’s the really bad, and why I can not give her five stars. She spammed my e-​mail, big time. The day after my visit I received the same thank you e-​mail no less than 70+ times in the span of three hours. I sent an e-​mail informing them of the issue after the first waive of spam, but continued to receive the e-​mail blast for several more hours. I finally called to inform them something was up. They assure me no data was breeched, and that it was an e-​mail glitch, but I’m not so sure. I guess time will only tell. After my call, I did receive a personal follow up e-​mail from Mary. The whole experience just left me sour b/​c again — she’s privy to all of my records and who knows if there was an actual security breech. Just unprofessional and honestly I was a little peeved that all I received was an follow up e-​mail. I would have expected some sort of compensation for the inconvenience. Especially since she spent tops 25 minutes on my taxes and I still paid her the full $ 250. Don’t know if I’ll be back.
Also the parking situation is weird. Not a game changer, but I felt as if my car wasn’t totally safe parking on the side street b/​c it was right in front of an abandoned home that was undergoing repair/​construction.

Absolutely wonderful and efficient. I always disliked going to chain establishments for my taxes and leave feeling something was not done right. Mary was very knowledgable answered my questions and if I was not understanding something she took the time to explain it to me. Could not be more satisfied with the services.

Mary is a fantastic professional, really good at what she does. She’s very prompt to respond either by email or phone, but especially email. I was impressed by their portal system and that fact that we could easily upload and download documents. We never had to go in in person, although we certainly had the option to. But for us it was so much more convenient to just do it all remotely.
We worked from home in multiple states with multiple companies and levels of employment and she knew all the right questions to ask to get us the best return for a very reasonable price. I wish we weren’t moving away and that we could use her again next year.
Thanks, Mary!

This is my 2^nd year using MND Accounting and I am very impressed. I love the personal attention that you do not get with the big box businesses. I work in the service industry, so I am all about customer service and this exceeded my expectations. I highly advise the use of MND, you do not have to reside in the same state (Thank God for the internet) which is also a plus. I will recommend this business, you will not be disappointed.

I waited until the last second to file my taxes last year because I didn’t know what I was doing with a new business and a new child in my life. Nicole absolutely came to the rescue guiding me through all of the steps and getting me the best refund I have ever seen in my life. I was amazed and comforted by her calm and cool demeanor, which was the exact opposite of my frazzled and confused state. And she did all of this from a distance, by email and phone. The paperwork was done very quickly once I handed everything in.
I’ve never had an accountant before, but I doubt that all accountants are as friendly and approachable as well as competent. I HIGHLY recommend using MND Accounting.

Mary is awesome! She’s friendly and really knows her stuff. I came here from California and was looking for someone who could help me with my taxes and I came to the right place. In addition to tax returns, she does other financial services such as budget coaching, business consulting and credit counseling and repair. If you’re looking for either long or short range financial services, see Mary.