MyEyeDr.

They said they took my insurance but they don’t. After spending $ 1000. We received another HUGE bill that should have been cover by insurance. This has been a nightmare to deal with. This place is very dishonest.

Dr. Nguyen was so helpful and was able save me money. I have been a patient for a few years and was hesitant about returning. This year staff at the front desk was friendly and helpful. Angela who assisted me in picking out my glasses was amazing. She was extremely helpful and made the experience fun. I will definitely be returning.

Love Dr. Nguyen! She has been my optometrist for almost a decade and I couldn’t be happier. I found out I needed Toric lenses several years ago. I didn’t like any of the products on the market. As soon as Proclear Toric lenses became available, Dr. Nguyen referred them to me and I have been so much happier with my vision ever since. She takes great care of me and works hard to make sure I am comfortable with my prescription and my contacts every year.
I try to buy new eyeglasses every 4 – 5 years. They are super expensive and a big investment, so I am always hesitant about purchasing them. I usually spend forever looking at frames and weighing my options. This year I worked with Marcus. He was amazing! He did a great job picking out frames that fit my face and my personal style. All of his choices looked much better on me than mine did. Next time I need glasses, I’m letting him pick my options. He was also super helpful price matching with other companies (even online) and tried to get me the best deal possible. I spend a lot of money, but I also saved about as much as I spent this year. I will definitely be a lifetime client!

This place is SO EXPENSIVE. my husband and I went there for appointments, glasses and he got contacts.
We ended up having to go back about 6 or 7 times to get everything right. We both had to have second eye exams because both of our glasses were off. He had his remade once and I had mine remade twice.
They didn’t have the contact trials my husband needed so they had to be ordered but the staff kept forgetting to order so he didn’t even get his trials for WEEKS after his appt.
He prepaid for his contacts with promise of a free pair of sunglasses that he NEVER received.
The people were nice and the optometrists were so friendly (why two stars instead of one) but super disorganized and again, SO EXPENSIVE.

Price matched my contact lenses with Amazon and other competitions. Also offers discount on contact exam with purchase of one year supply and mail in rebate. Very helpful.

New doctor was totally not thorough and did not get my prescription right or my wife’s. I also had to wait several weeks for the wrong lenses, then wait another two weeks for the correct ones. Thankfully Nancie got the prescription right, but this place is just too much of hassle. I’ll miss her.

New doctor was totally not thorough and did not get my prescription right or my wife’s. I have worn glasses for 35 years and have never had a prescription screwed up. I also had to wait several weeks for those wrong lenses, then wait another two weeks for the correct ones. Thankfully Nancie got the prescription right, but this place is just too much of hassle. I’ll miss her.

I really enjoyed my doctor’s care for my eyes and that fact that she offered me samples to help my eyes better & a pair of contacts to try. She also wanted to do a follow up appt before I purchase contacts since they were a new brand to me. I did not though enjoy the pressuring of the front office staff for me to purchase eye glasses even after I explained I was only in the market for contacts right now. It was quite annoying though I tried to be nice. The front staff spent about 20 mins showing me stuff until the dr assist came out to get me then when I came out to wait for the doctor I was bothered while I was waiting even after I stated I was just waiting and browsing. That was the biggest turn off for me because I have never been persisted to buy products that much before at any other eye dr office. On another note, though I did not mind the amount of time I spent there because I was off that day but a tip I would give anyone is the est around an hr or 2 you will be here if you have something do afterwords. I was here from around 1130 until 130 pm.

I like Dr. Nancie Nguyen, she is always friendly and takes time to answer questions. She is always through with her exams and looks out for her patients to ensure they get the best deal.
My problem with this office is that every single year something goes wrong. This year — my contacts were not delivered several days after the delivery date. When I called on ³⁄₁₈ the person who answered the phone could not tell me if they were delivered, but said she would call back. I called back on ³⁄₁₉ and spoke with someone claiming it was delivered ³⁄₁₃. When I asked for the carrier or tracking number I was put on hold for another 10 minutes and then asked if she could call back later. Eventually someone did call back to say there was an error and the order was not transmitted to the vendor. She reordered but I did not receive my new set until almost a month after my visit.
The year before someone cancelled my appointment out of the system on accident, but they were able to squeeze me in. The year before that Dr. Nguyen had put an order for me to try an astigmatism contact that they did not have in stock. When I went to pick it up they wanted to charge me $ 30 for the one contact so I left and renewed the normal contacts. When she asked me on the next visit what I didn’t like about the sample contact she was not happy to hear what should have been a free trial was not tried because her staff tried to charge me for it.
Why keep going back? I really like Dr. Nguyen, the office is super clean, and they price match contacts from 1800 contacts and will give you a free pair of sunglasses if you order your year supply of contacts there.

Very poor customer service. Not worth the money you spend. You can tell that the attendants are not serious at their job. They misspelled my name on the RX and left me hanging for hours to get it corrected.

I was very pleased with the service, products & pricing of My Eye Dr. I couldn’t have asked for a better experience buying a new pair of glasses. I will absolutely be going back for my next pair & you should too.

Courteous staff, knowledgeable Doctor, price match on my contacts (less expensive than 1 – 800 Contacts)…could not ask for more.

I had a great eye exam there in 2006, I think by Stacey, before they became My Eye Dr. I can’t say if the name change or the doctor I saw was the problem this time but they gave me a useless prescription. I was supposed to be examined by Dr. Nguyen and she was training some new guy and stepped out while he was doing the refraction exam for the prescription. and he put together the new prescription. He seemed to want to complete it as fast as he could. I looked at a few frames there but their prices were so high I asked for my prescription. They seemed put out by that and tried to scare me into thinking they were the only place that was really qualified to make my glasses.
The prescription they gave me was off, and I went back to them a week later they reexamined my eyes and gave me a new prescription. It was no better than the first, and after another week my eyes were were so strained they were were sore and starting to ache. I called my insurance company and talked to them about what was going on and they approved an appointment with a different eye doctor. I went to one who did not sell eyeglasses, and the prescription she gave me was different and I was finally able to get glasses I can see with. Unless you are going to get your glasses made there you are not likely to walk away with a valid prescription.