P.F. Chang’s

I liked this restaurant but I must say I was a little disappointed from all of the comments I have read about it. The location was great but the parking was a little frustrating… not enough. The atmosphere was good but again, it was cold on the inside. The food was great and the waitress was friendly. We entered into the restaurant and had to wait about ten minutes before being seated but other than that it was an ok experience.

Ambiance/​décor-​5
Service-​5
Food-​3
Strikeouts-​0/​3
It’s a chain restaurant all over the world, and i wanted to check this place out. The décor obviously matches up with the franchise, and surprisingly the wait staff was terrific. Accurate, fast pace and not rude. Our table was a table of 20, so that’s saying something.
The selection of drinks was wide and broad. The menu is also just as vast. The main problem was running out of sushi at 6:30 is quite bad for any restaurant looking for the variety. We ordered many different apps and they were all alright, including the mains. Nothing was bad, but i have to say nothing was terrific I either. I believe this place is overhyped, but f you want a safe restaurant that isn’t McDonald’s, you should come here!

Usually this is a decent pf changs location. Tonight my dish taste nothing like it usually does, I’m not sure if the food is ruined or if they made it totally wrong. Not even edible. I got take out, otherwise I would for sure be sending it back. Not to mention quite a wait for my takeout after the pick up time.

Had a ton of bad dinners and never wrote a review. This place is something else, personally watched 2 tables walk, but we waited cause we were drinking. After an hour and 15 min our food finally came because the «kitchen was backed up»
With a ½ empty restaurant kinda funny. Especially when the manager is walking around in his suit jacket and watching to go orders go out the door ! Maybe this manager should take his suit jacket off put a rag on his shaved head and get to work. As a small business owner my managers know you do whatever it takes to get the job DONE weather it’s in your «JOB» description or not ! We use to love this place but won’t be back anytime soon. Just pure bad management ! And as I’m writing this I just watched the 3^rd table leave. Unreal …

Always great food! They are usually always busy so I order carry out! The consistency is not always on point but close enough that you will be happy. Staff is great

It’s hard to give w place that is a chain 5 stars purely on authenticity. Ambiance was wonderful, the bartender did his best to make a Moscow mule but ended up getting wine instead. My Mongolian beef tasted fantastic but texture of the beef was poor, my husbands sesame chicken was superisngly delightful very light on breading. Our waitress was very sweet and attentive!

I won’t recommend this place. Been to P F Chang in many states/locations.This is bad of all P F Chang locations I visited. Service is not good. They don’t care about customers. Did not fill water on our table we kept on asking 2 – 3 people. Food is not good. Appetizers were good but Chicken and shrimp Mixed fried rice was bad and cold. No taste no sauce no flavor. I can make that kind of fried rice at home .Don’t try new Koriyan BBQ Chicken it is specified as spicy. Chicken was dry not enough sauce and not at all spicy. I mentioned to the waitress that fried rice is bad. She did not cared to apologize or even did not let chef know. Very very bad experience. Service was bad they don’t care about customers. Avoid this place.

Looks like I should have read the reviews before I made the decision to even go to this restaurant…
Since I had just finished up at the mall across the street, I decided I’d get some food to go. I went to this pf Chang’s on Monday night (May 2,2016) when I arrived the hostess greeted me and I informed her that I would like to place a to go order. I actually LOVE Pf Chang’s and was craving their lettuce wraps. Well, I placed my order of lettuce wraps and ginger chicken with broccoli and was told the wait would be 20 – 25 min. Ok, cool.
I took a call outside of the restaurant and returned right at 20 minutes. I checked with the hostess to see if my order was ready and she said it would be «a few more minutes» well, a few minutes turned into 20 more minutes. So I approached the hostess stand again to get an updated wait time. She went to the kitchen and returned, empty handed… She then goes on to say that the kitchen has been «very behind» on this night and some guests that were eating inside of the restaurant had been waiting for «about an hour» for their food.
Now, if she knew there were people in the restaurant prior to my arrival that were waiting for some time, why would she even quote a 20 – 25 min wait time for a to go order? Needless to say, I told her to cancel my order and left. Had I been told from the beginning that the wait was almost an hour I would not have wasted my time nor the cooks time.
To the operating partner, Everett Emery, please ensure that your staff is upfront and honest with your customers to avoid any confusion and frustration. The hostess also seemed to be a bit overwhelmed with the phone, greeting guests and going back and forth to the kitchen. Perhaps she needs someone there to help her.

Nothing special, other than the name.
Pros:
— Atmosphere was nice and clean
— Food came out fresh and warm
— I was seated quickly
Cons:
— Service was extremely slow
— Food was way over-​priced
— Waited for a while to actually get my check
— Drink was never re-​filled unless I asked (2 times)

Very disappointing. Chicken Satay appetizer comes with 3 (count ‘em. 3) and they were small and not good. When our food finally arrived after a long wait (over a half hour) my sister’s ribs were cold. I ordered the lettuce wraps for my main dish and the lettuce was all wilted. For lunch for 3 people at $ 85, I certainly expect more. Not good

I have to say, as much as I like the food here, I’m not coming back. Every single time I order to go food it is at least 30 minutes past their estimate. Too bad they can’t do what they say.

Reservations for a birthday at table of 6 from the beginning the service was horrible we were greeted only for 20 minutes. Had empty drinks all night the waiter was not attentive with anything. The management staff promise to take care of us and they did not the whole experience was a nightmare I will never go back.

I have a love/​hate relationship with P.F. Changs. It is good solid eats but overpriced for «Chinese» food.
This location really plays a big part in my hate part of the relationship. I always order online. Always. Because this location is so slow I won’t eat here any other way. Well, I have but I prefer to order online.
The hostess with the mostess is either really nice or really rude. Depending on the day you catch her on. It is not an easy job that she has and I get it but your the first impression on all the customers that walk in the door and more often than not, she turns me off.
So they are so slow, that even though I place my order online I always have to wait past the allotted time scheduled by on-​line order. And you will often hear the people at the hostess section complaining about customers. Not something other customers want to hear.
Pass on the eggrolls — they are greasy and bland.
Their sushi and jicama tacos are the business.
And for the most part, I do enjoy their food. And if you ask them to customize your meal, they will.

While traveling to Charlotte for business I used Unilocal to help me find a decent meal for the night. I was surprised to see the comments and star ratings for this place as I have eaten here numerous times in Scottsdale (home) and always enjoyed the experience.
I sat at the bar and was greeted with a smile by Jeff upon taking my seat. His service was great and he interacted with many of the guests frequently throughout the hour or so I was there.
The food was served in the proper order with time between each course. The food was as I expected and didn’t disappoint.
On this occasion I’m glad I trusted my «gut» and didn’t base my decision on the Unilocal reviews alone.
My advice… sit at the bar and ask for Jeff. He’ll take care of you:)

We went to PF Chang’s yesterday for lunch before roaming around all the President’s Day sales. We were seated right away, there were only a handful of tables occupied at the time. Our server was very friendly and attentive, she was always making sure we were satisfied and taken care of. We went with the meal for 2 deal for $ 40, not bad.
Soup:
Egg Drop: I always love egg drop, it seems hard to mess up. Had good flavor, seasoned well.
Hot and Sour Soup: generous amount of tofu, the bf could not finish it all.
Appetizer:
Dynamite Shrimp: I love this dish and hope they will add it to the regular menu! The sauce is wonderful, packed with lots of flavor and some heat. I wouldn’t recommend this to my dieter friends, this is a fried shrimp dish with a cream based sauce.
Entrée:
Korean BBQ chicken: had a hint of sweetness overall. Loved the fried green beans, this was a very generous dish in respect to the amount of veggies given.
Sesame chicken: this was my favorite entrée. The broccoli was refreshing and crispy.
I love the fact that brown rice is also an option with the entrée.
Dessert:
Full sized banana spring rolls: $ 4 upcharge but so worth it! I LOVE the pineapple coconut ice cream included in the dish. Apparently, it is specially made for P.F. Chang’s. Here is a good copy cat recipe:
I would buy an ice cream maker just for this!
We will be back for more!

The sit down service is awful. In the evening the wait times are insane and can be near 2 hours to wait for a table. When you complain they claim you can make a reservation, however, it is nearly impossible to get a table in a regular dining time on a Friday. I have been doing a lot of take out from this restaurant but figured the quality has decreased in the past 6 months. Not sure if management or cooking recipes were changed, but I have decided this PF Changs is not on my books anymore. Too bad…

For these prices and the décor, I expected more. I put off coming here because the reviews I was reading really dampened my desire to give Chang’s a shot. One afternoon after shopping at Concord Mills, my partner and I were starving. We wanted to go to Cowfish, but being that I already drove from University to Pineville then back up to Concord in less than two hours, I did not want to drive to SouthPark. So P.F. Changs won out. It was packed on a Sunday afternoon, but we were seated quickly.
The 6 pieces of dynamite shrimp appetizer came out quickly, but there was a very long wait for the rest of our food. The server kept apologizing, and so did another individual, a manager perhaps.
After our meals finally made it to the table, we quickly realized that comparable food could be had at a Chinese buffet. I will say that the lo mein was the best choice of out all. But not enough that I need to return or pay over $ 70 for. My lobster fried rice was also a good choice, but it was one of those one and done dishes. I’ve eaten at too many places around town whose food selections make me want to return as soon as possible.
Not the case here. I assume most of the patrons wouldn’t be caught dead at a Chinese buffet, and I don’t blame them. But I’m not averse to one, so when I want Americanized Chinese, I’ll go there for ¹⁄₃ of the price and absolutely no wait.

I understand this is a busy place. Hey, it’s P.F. Chang’s! So, I know there can be a wait, but I’ve been to several P.F. Chang’s around the country and this wait was ridiculous.
We didn’t have to wait to be seated. We had to wait for our food. It took foreverrrrrrrr.
The server was okay, if not annoyed that we didn’t know what we wanted as soon as we sat down. Our dining partners had never been to a P.F. Chang’s before and had to take their time to look at the menu.
I ordered the butternut squash dumplings. They were okay, but they tasted like Chef Boyardee ravioli with Velveeta. They just weren’t doing it for me.
So, between the long wait for food (and, the manager did come to the table after about 20 – 30 minutes to tell us our food would be out shortly) and the «meh» taste of the food, I can’t write a great review. Usually I love P.F. Chang’s.
With that said, though, we all cleaned our plates, so it was definitely edible :-)

We went on New Years for takeout
It took forever for our orders to be even be taken (10 – 15 minutes), even though there were nearly 4 employees standing there at the front entrance and no line. We were also there in between dinner and lunch, maybe around 3, so they weren’t overly crowded.
Once we finally ordered, our food took nearly 30 – 35 minutes to come out. I ordered sweet and sour chicken, with brown rice and an egg roll and my friends ordered similar dishes. All of us ordered lunch portions. About twenty minutes into our wait, one of the employees offered us complimentary beverages. We all asked for Sprite. The Sprite tasted watered down and had a horrible after taste, but it was free, so we didn’t say anything, because we felt bad.
Once we got our food home, half of it was cold and undercooked. When one of my friends tried to call the restaurant to explain this situation, he was put on hold for several minutes and given the run around.
I don’t doubt that maybe they were having an off day, but this food was kind of pricy for what you get and this was just disappointing. I may try PF changs again in the future, but maybe not this location.

This location was super busy vs the south park location, but the manager was able to help the host stand and get customers seated fast. I felt bad for our waitress bc she did everything. I notice at south park the servers have help. She had wonderful customer service so I definitely commended her for keeping us happy while we waited so long even for a cup of soup. The food didn’t taste as fresh and prepared as the PF Chang’s in south park, we ordered our usual honey shrimp and Mongolian beef but the taste was off? I don’t think I’ll go back to this location or I might not like PF Chang’s anymore