Paradise Biryani Pointe

Came out with full disappointment … Customer service is not good… Billing is not proper…

I’m in town for a conference. I drove over to the University Area so I could get some alumni paraphernalia from the UNCC bookstore. My uncle had previously seen Paradise Biryani Pointe and had wanted to try it. We were seated right away and the manager immediately served water and asked us if we were ready to order. I helped my aunt and uncle order, because they hadn’t been to an Indian restaurant before. The food came out quickly and was amazingly delicious. We ordered vegetable biryani, chenna masala, spinach and my uncle got lamb chops. We tore through this food! The rice was light and fluffy, the food was so yummy that you smelled the fragrances before the food entered your mouth. I couldn’t believe the place was empty, but the manager said they hadn’t been there long. You should check out this place! I’m going back to DC on Thursday, but Paradise rivals anything I’ve had at my fav Indian restaurant on Capitol Hill.

Ordered a plain Naan and chicken curry, order should have been under $ 8 and somehow owner charged &12.88 and after opening the meal (to-​go) here is how the naan looks like — broken pieces! Also chicken curry I ordered was made with egg curry masala.
I hate to say this but they won’t be here for too long.

Not so Healthy Food! Very oily food. We had buffet lunch and both had bad stomach. Prices are also high as compared to others in the area.

Good biryani

Very very poor service. Extremely sweet food at first. On returning that extremely spicy food. Asked for yogurt and was again made to wait for good 20 minutes. Very pathetic service & poor quality food.
Never coming again.

Expensive. Not punctual. I ordered over the phone for pickup. They hung up before I was able to ask for my total. They said 20 min, I showed up 25 min later and they still asked for 10 more minutes.
$ 32 dollars later I ended up with 1 piece of naan, 1 chicken kabob without the stick, 1 shrimp kabob without the stick. Nothing else. It was not disgusting but surely not worth the $ 32 bucks. I feel like I was slapped in the face.

I paid the bill! Thats all i can say!
Congratulations guys you have saved the food.

Service is awful. Don’t go when you are really hungry, Food is average but be prepared to wait.

We ordered chillie chicken and kadhai chicken and asked them to make the food medium spicy.
They made chillie chicken too spicy to eat, it was just too hot. The spice rating could be easily 10/10.Unfortunately I had placed to go order as we were in a hurry else I would have returned this order.
Kadhai chicken was ok. garlic naan was not that soft.

Very limited menu, customer service is very very slow, prices are high as compared to the quantity you get. Biryani which is there main selling dish is also not very good, you get better biryani in Peacock and Persis Indian grill. On rush hours specially during weekends the biryani is very very ordinary. We went on Friday evening and ordered egg biryani, and it came after 50 mins and that too was not at all good, the dum was entirely missing so the biryani was very dry and you get just two eggs in all. We might not go again to this place.

One thing that has impressed me the most is that They do take customers reviews. Excellent job in food quality and service!!!

Used to be a great place to taste traditional South Indian food. Service and taste has degraded gradually and is worse now. Owners should seriously bring it up.
Staff has changed and is pretty decent now. Worth a try.

Awfully long wait time. You aren’t hungry anymore by the time food comes. Food is okay. I am writing this waiting for my biryani to come.

Went in with very low expectations after reading previous reviews. But I was pleasantly surprised. We had a good experience. The service was decent, dint take very long. Food was good. Really liked the chicken biryani and malai kofta. Agreed they are still in the learning stages of a new place but the staff was courteous. I would definitely go back.

Bad customer service. Took more than 50 min to serve food. Not tasty food.
Worst service. Would not prefer to visit again.

Strictly average restaurant… Food was okay but service was really pathetic. went with loads of expectations and returned dissappointed
We ordered chicken tikka which was pretty good. But the biriyani was a let down and it’s pretty expensive to a dine in as there is no buffet

Ordered take out for the first time yesterday, I’ve never ordered dine in or through the application. We ordered the chicken biriyani and malai kofta. Dinner doesn’t start till 6pm but the phone line was turned off for more than 15 minutes after opening. Paradise is located in a small complex which can easily missed due to construction road blocks. It is in the same complex as Flying Saucer and Cookout. Veg and Chicken entrees are mildly priced but anything goat or seafood is mad expensive, they should consider bringing the price down. Our order came to about $ 28 including tax, pretty expensive.
The biriyani itself was a good portion though there were 3 huge chunks of chicken that took up half the container it was served in. I wish they would consider a boneless chicken or remove the meat from the bones. In order for biryiani to be good, you HAVE TO order DOUBLE MASALA, SPICY. Dish can be pretty bland otherwise. It also comes with raita and some other sauce. The other sauce was too bland for me, I didn’t like it. The malai kofta was very good, the sauce was creamy and on the sweet side as it should be. The actual dumplings themselves were also very good, came with 4 dumplings in the container. I wish more dumplings could fit or the price was reduced, this dish was pricey for the size.
Will be trying more items from Paradise. Cheers!

You can give it a shot. not the best but not the worst too…
I dont want this to close just because of terrible reviews as it just started.
Servers seem new to the job.

Taste wasn’t the let down as much as the service and quantity of food served .
I had to ask the server if he had got only half of the order .
The ambience seems like it’s a make shift arrangement .
Either the price should be reduced or the quantity should be increased.
U cannot run a restaurant on brand name with other better options available in close vicinity .
Will give it a try again just to make sure I wasn’t there at one of those bad days.