Precision Tune Auto Care

Dishonest practices! I went here yesterday and they did not pass my car over ridiculous things. They said the light to my license plate was out so my car wouldn’t pass & also that they needed to do much more work on my car in order for it to pass. I sensed that they were lying in order to charge me more and run up the bill. I decided to take my car to another garage to see if I was correct. I was! The garage I went to today passed my car with no issues at all and found no «problems» for which to (over) charge me. Also I was warned by a business owner in the neighborhood where this Precision Tune is located not to go here as I was waiting for my car in his place of business he informed me that they had messed up work on his car when he took it to them & he no longer goes here. Don’t go here dishonest practices!!! Trust your instincts!

I would pick zero stars if I could. I will never give my business to Precision Tune Auto again. My prescription Rayban glasses were stolen by an employee. I only use them to drive and later that day I went to put them on and they were not in the case but had been replaced by an old pair of sunglasses that I keep in my car. I had just worn them that morning so I knew the only person who could have done that was the oil change guy. I immediately went back to the location that same day and let the manager know. I filed a police report that same day. I was assured by the manager that it would be taken care of and they would be replaced. I never heard anything back and was told their corporate customer service would handle it. Ronnie with corporate customer service would never call me back and I was never reimbursed. We were finally told today by the new manger that the employee was fired but they would not replace my glasses (he called Ronnie). They didn’t even offer to cover my oil change. So now I’m $ 400 in the hole and can’t see to drive. You guys should be ashamed!

I came to Precision Tune on the recommendation of a neighbor. What I found was an auto repair business that was 100% honest. They had the opportunity to tell me I needed all kinds of work on my car, and I would not have known any better. Instead, they were 100% honest and completely happy to only perform the repairs that I really needed. Thanks, Precision Tune!

I have been coming to this Precision Tune and Auto Care consistently for nearly 2 years. As a female I am very cautious when I go to a mechanic to avoid being taken advantage of. Danni (the GM) and his team are very professional, go above and beyond with customer service, preserve the life of my car and HONESTLY let me know any areas of concern. Thank you DANNI and team!

This is my second time here. The first time I came on a nice day so they were busy (expected) and I chose them soley because they were open on sunday. I just needed a basic oil change, waited 2 hours, but it was done so no complaints. They gave me a loyalty card (buy 4 oil changes, get the 5^th free) so I came back. This time when entered I waited over 5 minutes at the counter to be greeted, then was almost turned away because the wait was so long (over an hour at least). The guy at the counter wasnt pleasant, didnt thank me for coming back or patiently waiting. Then the next person who came in (a guy) was treated much nicer. Maybe because I was just paying for a «bare bones oil change» (his words) I didnt require customer service. They do not take appts. Not recommending.