Public Storage

The Facility itself is FANTASTIC. Easy to get in, easy to get out, accessible, climate control, garage over hang-​so you won’t get soaked if you have to move in the rain. Facility is 5-​STAR.
The New manager ASHLEy is very helpful. Her staff sometime are not at the facility when stated. i.e. They are suppose to be open at 09:30 on Saturday’s and it was after 10a when an employee showed up this past weekend.
Also, irritating corporate policy that you don’t get refunded ANY MONEY if you vacate your unit early. «after the 6^th of the month, you get charged the whole month.» Leaves too much of a short window to vacate without getting penalized.

The Public Storage unit on Park Road has the most AWFUL customer service. Scratch that– I can’t even consider their actions as «customer service» because the employees are NEVER available.
I used the storage unit for my boss and I would frequently have to take trips to retrieve certain items. This unit is NOT close to my job. So when I would come and need assistance, the office was ALWAYS closed. And these were during their claimed business hours. There were never any employees available to help, answer the phone or answer any questions. I called, knocked multiple times on their window and even let the lady I spoke with know I was coming ahead of time to ensure my situation would be fixed. However, upon arrival what do you know-​there is no one available. Corporate was called however, they couldn’t provide any assistance.
Not that I will need their assistance for personal use, but I definitely do not recommend the storage unit on Park Road. They are unreliable, unprofessional and an all around waste. Thanks for using up my gas and time!

Nicole was very knowledgeable and helpful. She discussed the available units, pricing, and provided a tour. The location is very clean, convenient, centrally located, and appears safe. Whereas I may only use the services briefly, I am very pleased with this location. Be certain to check-​out rates on line as they may differ from what is available when on site. Locks are provided on site and require an additional fee (not included in the monthly rental charge).

Good clean place for moving supplies! Bubble wrap, newspaper wrap (without the ink!), all sizes of boxes, tape/​dispensers. Oh yea, & they have storage units!
Entrance is on the backside of the building.

Overall, great place to store your stuff. It ‘s clean, well lit, climate controlled, and is in a very convenient location. They give you an access code to go in even during after hours. There’s a lot of space for almost any sized moving truck to park and unload, which is a huge plus… no weaving around the building hoping not to knock off a corner or roof. Just pull up, unload, and leave. There are two elevators and we’ve never had to wait for another «tenant.»
I am glad to have a safe place to house my things, but I dislike seeing a chunk of change drafting out of my bank each month. Every year they have increased their monthly fee by at least $ 20. That adds up! Warning, they get you intrigued and hooked with the $ 1 for the first month.
They sell moving and storage items in the front office: boxes, packaging tape, moving popcorn, bubble wrap, and special locks for their units (they are the ones that look like little keyholes).
Soon I’ll be moving out of Public Storage, but if I ever need to store some stuff again, I will come back to this location.