I’ve been renting here for years. More than half of the overhead lighting always has burned out bulbs. Sometimes an entire row will be burned out. For the past year, they have been renting units to homeless people who are cooking, sleeping and living in their units. Many of the people living in their storage units have drinking problems. I live alone and don’t usually feel unsafe. But, I am very uneasy when having to go to my unit. With daylight savings, I have no option to visit except for on the weekend when it is light outside.
Stephen S.
Évaluation du lieu : 5 Charlotte, NC
I only needed storage for a few days and CeCe was able to help me out find the right size storage at a great price. If I need storage again I will come back and surely use this location.
Victor G.
Évaluation du lieu : 5 Charlotte, NC
Good customer services all staff
Kalvin S.
Évaluation du lieu : 5 Charlotte, NC
I’ve had a storage unit off and on here for maybe the past 5 – 6 years, and while I have always received quality service there, I am writing this review about today’s visit. While the manager was diligently waiting on another customer, I was waited on by a woman named CeCe. Businesses tend to get higher marks from me that have employees that greet you with a smile and a sincere desire to serve. This is what i found today in CeCe. The site manager was actually deeply involved in resolving the problem that the Lady ahead of me was experiencing, but never did I feel slighted, to the contrary, the attention to detail and speed received was actually second to none. Quality customer service personnel are rare in this day and age. Once I complete the reorganization of my business, I’ll be looking to steal CeCe away from y’all for my establishment. Thanks
Andrue M.
Évaluation du lieu : 5 Charlotte, NC
Very friendly and helpful staff. Clean facilities. They have plenty of supplies if you need them for securely packing valuables.
Julie C.
Évaluation du lieu : 4 Charlotte, NC
We are in the process of combing two households and needs some extra storage. Liz and team were great to work with. The helped me determine the size storage space I needed. They were easy to work with and very helpful.