Royal Cab

worst company ever, you would be better off hitching a ride with charles manson

Rude driver cab number 2290 just harassed me while I biked with my dog at NODA. If you’re a woman and you want to feel safe, don’t use them

These guys are the worst, horrible, and incompetent. They failed to show up 2 times. Called and told them about the problem, they were nothing but rude and hung up on us. It’s not a Royal Cab, it’s a Shitty Cab.

In the ongoing saga of Dan C vs Royal Cab… took the cab when flying back to LA. Forgot to tell concierge no Royal Cab this time.
Three positives IMO, I got to pay at the end of the ride and not during. Dude put my bag in the cab, unlike previous driver. Minimal convo offered by dude, which I can appreciate, on some occasions.
Bad part — It wasn’t quite 8:15 but got the reminder that I was keeping the cab waiting apparently. So I jammed downstairs… but then I had to wait for HIM to finish dropping the kids off at the pool. And no, I dont mean that there was some swim team in the can, Oops, «cab.» Why you gonna rush me and then use the bathroom for 10 minutes? Luckily I built in time before going to the airport or this cab driver’s bowel movements would have been the cause of missing Thanksgiving. These cab drivers trip me out.
Well, it could be worse — Victor waiting for me… Im an idiot and should tell concierge no royalty for me pls.
dmo out

Made a reservation the night before for a ride to the airport at 6:00AM. I was put on hold/​ignored for about 15 minutes talking to dispatch while the cab arrived at 6:33AM, 33 minutes LATE to the reservation. When I started to ask why he was so late after I made the reservation the night before he proclaimed, «it is not my fault but I will stop and have you get out of my cab». Keep in mind it was SNOWING and 26 degrees outside. I was late to the airport and subsequently missed my flight due to arriving within the 45 minute «preboard».
Now I understand that things happen, but call the customer and let them know you will be late and give them a discounted OR a free ride.
Terrible service

My girlfriend was riding by herself. Without warning, the cab driver tried to grope her chest and solicited sexual favors. He did take her to her destination, but it was a harrowing experience. Royal Cab has the entire story, but they have not responded to this complaint at all.