I specifically went to SW for more personalized service, but this store is terrible. I had several questions and was looking for some help on a project, but the guy«helping» me had the worst attitude and was less than helpful. He just pointed from behind the counter and said it’s over there. When I asked questions, he just looked at me like I was a moron, and responded with an attitude that said, I should know these things. I will not go back and I urge others to avoid this store. There are plenty other stores who want to help.
R J.
Évaluation du lieu : 1 Charlotte, NC
Poor customer service. I do business with several SW stores. This one is the worst for all aspects of customer service. The catalyst for this review is the store managers refusal to take 4 gallons of stock color stain as a return. 235.00 return will cost SW10,000.00 in my business in 2016. Deal with PPG stores with Glidden and PPG products and great service.