Very slow service and the girl who made my sandwich skimped on everything. The meat was nonexistent and the toppings were bare, even when I asked to add more.
Veronica P.
Évaluation du lieu : 1 Charlotte, NC
The only reason I gave it one star is it forces you to give it a rating. I went in this morning to order a simple breakfast sandwich. The young gentlemen(and I am being nice) was EXTREMELY rude and condescending. I requested a black forest ham, egg and cheese sandwich. The server put the ham and cheese on the bread and proceeded to put it in the oven. I stopped him and asked was he going to warm up the egg. At that point he snapped at me and said«I asked you did you want egg when I repeated your order so you must didn’t get it». I said to him«Excuse me… I did ask for the egg you must not have heard me». He then got rather flippant and said in a condescending manner«Is this your first time at subway» as he threw my meat on the bread on top of the eggs. I was so angry I told him to cancel my order and walked out. The customer behind me was also in shock as he stated quite loudly«WOW what service» I have worked in Ballantyne for many years and have never experienced such terrible service. I plan to contact their corporate office to let them know the culture of this store.
Julia M.
Évaluation du lieu : 2 Charlotte, NC
I don’t normally go for«fast food» type breakfast, but I heard about the Subway breakfast offerings, so I was a little curious. I stopped by on my way to work this morning to pick up a to-go order. The first problem is trying to get into this little strip shopping center on Conlan Circle during the morning rush. The problem is the Starbucks next door with a drive-through window. Traffic backs up down the street for people trying to go through the drivethrough to get their caffeine fixes. When I finally made it to Subway, there were several other people in the store also picking up breakfast and I saw only 2 employees, so things were a little on the slow side. Employees were a little sluggish and not very helpful.(Maybe they should have stopped by Starbucks before they started their shift to get a big espresso.) The Subway breakfast options are pretty limited so I just ordered an egg flatbread melt with cheese. It was not terrible, but certainly nothing I would go back for. By the time I got it to the office(just a block away) the egg was cold and I really couldn’t taste the cheese. Next time I am in a hurry and want a «fast-food» b-fast, I’ll just stop at the Chick-fil-A at Stonecrest. Their egg & cheese on a multigrain bagel is much tastier and more convenient. If Subway wants to compete in the breakfast space against Chick-fil-a, Bojangles, and all the bagel places, they really need to up their game and offer something more compelling than what they have now.