TCBY

I haven’t been to TCBY in years! First thing I noticed is that they now weigh your ice cream to determine cost, so you can’t control exactly how much you want. Farewell small/​medium/​large. Corporate is no fool however, and the smallest cup in now what was once a large. People tend to fill things according to the size of the container. Don’t fall for it. As you’ll see, my cup looks kind of bare, but that was approx. $ 2.50… About what I’d pay for a small in most ice cream places.
The service was phenomenal, as my ice cream came out runny at first. The cashier told me to throw it away and start afresh. Apparently unused yogurt dispensaries have to shake off the heat before the good yogurt comes out. It worked. Then as I was checking out, I put my spoon in my ice cream. Another cashier advised me to take it out so it wouldn’t be weighed with the yogurt. This was a very small gesture, but kind and Honest.
The flavor of the yogurt has changed since my high school days, but it’s still okay. If I’m in the mood for yogurt, I’ll return here.

First time here and just like it! white chocolate moouse is supppper yummy, wish could try every flavor out lol

Typically TCBY is my go-​to for fro-​yo. I’ve visited several in the charlotte area, the one off South being my fav, however this one severely lacks in the cleanliness dept comparing to others. Yogurt is good, toppings good. Machine acted and sounded like is was about to break down and girl working was too busy chatting with her own girlfriend who was here visiting her. The anti-​bac machine they have was broken so she told me that we could wash our hands in the bathroom… well…girls bathroom soap machine is broken too! So after telling her that she tell me and my young daughter we could use the men’s (wth!) go to the men’s bc I don’t want to make my food with dirty hands and the bathroom is disgusting with hair and smells everywhere! Don’t touch anything and wash hands. Come out, make fro-​yo. Girl ringing is up asks if soap worked in the men’s b-​room worked ok? Haha really? I encouraged her to clean the bathroom. Please invest in $ 1 soap and anti-​bac from Target to keep for women so we don’t have to be subjected to your dirty men’s room and clean more often. Thanks.

love this place

We love coming to this place with our girls. They have tons of different flavors and are constantly adding new. The condiments are always clean and fruits fresh. Good customer service. And the establishment is always clean.