Universal Appliance Service

Better off calling someone who knows what they are doing.
Called this place to have them look at my dishwasher because although it was working, it was not cleaning well. Looked online prior to calling and it seemed like the disposal in the Kitchen Aids have a tendency to get clogged up over time that causes this. Not wanting to break down the dishwasher I called universal appliance. When the tech got here I told them what I had read about this issue online. He quickly dismissed what I had to say about it. I really started loosing confidence when he began fumbling with separating the controls from the door. Did not seem to have the proper tool or was not familiar with the machine. His final diagnosis was it was the electronic control panel. He would price the repair which was going to be several hundred dollars and would get back with me. So being faced with that, I followed a YouTube video that tells you how to clean out. It worked. That was the issue. When I called universal back and explained that they totally missed it and I would like my check back, I got a flat out NO. They offered to apply to my next service call, um no thanks. I couldn’t put stop payment on the check because I think they went from my house to the bank to cash it.