Vapiano

Ok the service here is awful on a Saturday night. We went here for my sister’s graduation dinner. Due to the odd ordering system that requires you to leave your table and stand in line, we had our reserved, eight-​person table jacked from us by a smug couple, and the management wouldn’t kick them off, instead forcing us to wait for a new table to become available. We waited. By the time our new table was available, our food was ready. I had a regular cheese pie. It was pretty good, but not good enough to make up for the awful service! Won’t be back!

Good pasta’s and great pizza’s
I was at Vapiano yesterday and from the time we were in to the time out, it was a great experience altogether. The restaurant is self service and has some good varieties of pasta’s and pizza’s. We were a group of four and hence settled for two pastas and a pizza which we later found to be apt quantity of food. The food was amazingly delicious and the freshness of the veggies could be felt with each bite. The prices are very affordable and it might just surprise you since the restaurant is well located in downtown. A must visit for food lovers.

I have been here three now and I like the concept, but it’s not very Convenient if you want any kind of customization or ask even a minor question.
The chefs/​cooks are extremely busy as this place gets crowded. It’s almost a guarantee that your order will be screwed up even if u have a minor change.
Tonight I ordered the beef n shrimp salad and asked what grilled vegetables they put in it. all I said was to leave the Eggplants off. Sure enough there were tons of eggplants in it.
Stick to pizza or don’t try any kind of customization if you end up at this place.

Stopped in here for supper. Interesting concept… We were handed cards and told that everything is self serve. You swipe the card and added to a tab associated with the card. Your food is prepared right in front of you and doesn’t take long at all. The food overall was good. Will try this place again when back in the area

Meh. At least for the salad w grilled shrimp. It has a furr’s cafeteria but all grown up feel. You have to schlepp over to which ever station has what you want and yell your order at a minimum wage employee who is clearly not a chef and then schlepp over to the bar and explain to the bartender what Sauvignon blanc is. They are very nice but food is kind of «subway without the pedo spokesperson.» The salad is iceberg lettuce and the dressings are full of sugar. Maybe the pizza is better.

Just tried this past week for the first time!
Amazing food and great prices! Loved the shrimp scampi with linguine. They make the sauce right in front of you. Everything is so fresh!
Love the basil and rosemary plants, olive oil and grinders on the tables. Will definitely be back soon!

Food is good, not great. But good. The service is super slow especially on weekends. Pros are the fresh pasta, and bread. Also super strong Sprite (I thought McDonalds had the best soda) & a con is the service, there’s no reason to have 2 cooks on a busy weekend.

Their pasta is amazing and taste very fresh, the staff was a little rude but that doesn’t change the fact that the food was super delish

I eat here about once a week. The pasta makers are super friendly and will make the order to your specification. I love to have them make their favorite. I’ve had lots of great experiences here.
Plus, their crème brule is amazing! Better than Ruth’s Chris.

Vapiano is a spacious interesting commune style restaurant with a not so interesting menu. The food wasn’t bad at all. It was actually ok but just a little boring. I had a salad with shrimp and some sweet chili type dressing that just was a weird combination of things. Kind of like a salad you would make at home when you need to go food shopping and don’t have a lot things that match. It wasn’t terrible. More like odd and confusing! The flatbread (I’m not going to call it pizza… As a New Yorker I just can not) is tasty and made fresh but I’m not that big on flatbreads so again I wasn’t impressed. Three stars because the food is not bad, it’s just not my thing, and I love the citrus water but I don’t love the cafeteria style of having to get up and get my good and refill my water unless I’m at a fast food place. It just wasn’t my jam.

Great pasta, and overall, everything I’ve ever had is delicious. It’s fast casual dining, not a sit down restaurant. Personally, I find the «smart card payment system» to be pretty confusing, given I’m not a regular, but I can see how it is efficient in the madness of downtown Charlotte lunch rush. The «smart card payment system» is a pain when trying to order drinks at the bar when it’s crowded.
Again though, all of the food is delicious. Highly recommend the scampi e spinaci with linguini (you pick your own pasta noodles). Very nice outdoor patio, with 4 – 5 small tables. I will definitely continue to come back here.

What a cool lunch concept! I’m not understanding the horrible reviews — if you want fine dining then go get fine dining this is certainly not it. This is a quick, convenient, and tasty lunch option. I had pretty much an hour with a client before I had to make the trek up to Mooresville (I’m from Atlanta) and my client suggested this as it’s walking distance from her office and we wouldn’t have to fetch cars from the parking decks.
When you walk in they give you a card and you can walk up to the pizza, pasta, or salad counters and order what you want. Once you place your order, you get a buzzer and it will buzz when your food is ready for pick up at the counter. The fountain drinks are in the back but water is in the front. When you are ready to leave you pay at the counter. I’m glad my client knew all of this because it was CROWDED and I would have been a bit confused with out her.
We both ordered the Margherita pizza. It’s huge! Both of us ate about half of ours. It comes with fresh basil and tomato. The crust is light and crispy and the sauce isn’t too sweet or over powering. I loved my pizza but the salads did look good as well! I would definitely try one if i make it back.

This place is pretty cool! I have visited the other location in Chicago and I’m in love. After moving to Charlotte, I’m very excited that they have another location here. Vapiano is not a typical Italian restaurant where you can sit and are served, but you walk in and sit and the staffs will hand a contact chip card. I need to admit that the ordering process might be a little confusing if it is your first time. The thing is you go to different stations and order. They have pizzas, salads, pastas, and sandwiches. They’ve also got a full-​service bar, beer on tap and bottled soda. Unfortunately, there are no waitstaff, you just got to get up and do it yourself.
The atmosphere is very relaxing and clean. Very cool place. High ceiling with good décor. Service was fast and the staffs were friendly. I ordered the basil pasta with linguini, yes it was spicy but pretty good. Pasta is a must try. I have had scampi which is great. You can select which kind of pasta and choose the level of spiciness. Pizza has a very light crust and tastes good.
Highly recommend if you are looking for quick service, inexpensive prices, great atmosphere, and delicious food.

This restaurant never disappoints. I have visited the Washington, DC location, but this was the first time dining at the Charlotte restaurant. I expected to notice some differences in the atmosphere and food, but thankfully it was all the same.
The food is made to order right in front of you. Which is great because you customize each dish to your liking. You also know that hot food you are eating is fresh and not some pre-​made microwaved dish. The portions are large, so I would suggest sharing a dish if you aren’t super hungry or just looking for a small bite in the middle of a work day.

I absolutely love this place!!! Everytime my husband and I are in Charlotte, we will come here… multiple times! I can never go wrong with the food.
The ambiance is great, big room, lots of tables and bar area and the food is delicious and not expensive. We love coming here because it makes it simple when it comes time to check out and pay for your meal. You pay for what YOU order without having to divide and separate checks.
Its like a Fancy Italian version of Chipotle, except they cook it fresh in front of your face.
My favorite items are: the Shrimp & fennel salad! soooo flavorful and different! Every person Ive recommended this to and has eaten it, all fell in love with it.
Spaghetti Carbonara with chicken. just be careful, its super heavy and i suggest you force yourself to share with someone because, i ate the WHOLE thing even though I knew i was full, but i couldnt help it. it was so creamy and tasty! bacon bits fried and mixed in with the chicken and pasta. topped with cheese. *drool*
Spaghetti and meat sauce. Its simple, but delicious. The meatball is very moist and the sauce isnt too overwhelming with marinara.
Although Ive heard great reviews on their pizza, I personally wasnt raving about it. I like thick crust, more carbs please! Its very fresh here, but too thin in my opinion. The hubby likes it though.
This is a great place for group dinner without the hassle of splitting checks. The foods great, theres live music sometimes, everyones responsible for their own orders, theres fresh herbs you can pick, and the cost is super duper decent. I cant wait to come back!!!
*warning* since they do cook your food fresh right there in front of you… you may come out of the restaurant spelling like pasta and pizza lol.

The atmosphere here used to be classy and now I feel like I need to watch my purse. Quality of the food has declined. It’s noisy and echoey. Pasta WAY overdone. Pizza not impressive. This place had merit with the food and drink quality the last 10 times I was here but they have switched to catering to a crowd that obviously doesn’t care about quality. Boooooo!!!

One of the BEST lunch experiences I have had in a very long time. The execution of my meal was spot on! To bad we do not have one in Grand Rapids, MI.
I highly recommend experiencing this wonderful eatery. Two thumbs & two big toes up!

WOW!
This place is different, modern and friendly.
I must say «GET the Spicy Scampi Orange Fennel Salad. The salad itself is 379 calories and is extremely filling. I felt this place is on my «Come Back SOON» list. The ambiance is modern, the customer service is great, and the menu is bountiful. Don’t forget to get some gummy bears on your way in because you’ll be too full to eat them on the way out!!!

I’m not sure why everyone seems to be ragging on Vapiano, its tasty and quick. Maybe a little pricey for cafeteria style, but it’s upscalish Italian cafeteria and I can’t resist the chicken alfredo, the best cream sauce ever. I like to add a little pesto and chilis to the dish. The thai Italy is a good choice if you want to mix it up. Pasta comes with fresh bread (yum) that you can dip in olive oil and balsamic vinegar which are provided at the tables. Don’t miss out. The portions are pretty big as well, I have to split with my boyfriend. The best part, in house pasta! It’s so fresh! You can see them rolling it out during the day.
I have also tried the pesto pizza which is also pretty good if you aren’t feeling the pasta. I love the crunch with the thin crust pizza.
We have also tried the tiramisu which was sadly a disappointment. Olive gardens tiramisu unfortunately tastes better. Vapianos needs to pick up their dessert game.
Finally, who doesn’t love gummy bears?! There is super fresh gummy bears at the hostess station where you grab your cards and check.
I’m hoping to try their brunch menu soon, the salmon crepes sound so good!

I have given this restaurant one opportunity after another. Spacing my visits out at least by a month. I went there yesterday, everything was perfectly fine, things were going well. I ordered a salad, with only lettuce, tomato, cucumbers and told the person to add chicken to it. The person who took my order for my salad was very nice and polite, I had no problems. They were quick with my salad, however, when my pager buzzed, I looked at the salad they were making and realized it had way more than I asked for. All asked for was lettuce, tomatoes, cucumbers and add chicken. The salad had all of that + a million other things. They never just give me what I ask for and that is the 3^rd or 4^th time that has happened. I keep going back because I really like the balsamic dressing. However, yesterday was the last straw. Management should encourage better customer service because it is AWFUL.
While my salad was re-​made immediately, when I ordered, I was very specific about what I wanted. It’s frustrating for something to be wrong every time I go. Last time I went they ran out of balsamic dressing and gave me a dry salad, customer service was poor. The time before that, my salad was wrong. I have food allergies so I can only eat salads from there but I won’t be back. I’m only giving two stars because I enjoy the balsamic dressing that much.