Wags In The City Pet Services

My dog means the world to me and on top of that I was in the veterinary field for 7 years so I am very picky when it comes to my pup.
I have been using wags in the city for almost a month now and could not be happier. I come home to a happy dog who isn’t exploding at the seams. Unfortunately on days I work I am out of my apartment for 13 – 15 hours. Without wags in the city it would be unfair of me to keep my dog. Luckily I found this amazing group. When I come home not only do I find a happy dog but a note letting me know that they have been to my apartment but also about their time with Arlo, I absolutely love it.
I haven’t used all of their services yet, just the dog walking. They do offer overnights in your home, overnights at the owners home, dog bathing, and transportation. They don’t have any dog walking packages but they are the best priced in Charlotte, and the service is outstanding. If you are looking for amazing care for your pet you have found it.

First time even using a dog walking service and glad I chose Wags In The City. I got stuck out of town during the holidays and Wags In The City was there for me last minute. They went above and beyond during a thunderstorm when they couldn’t walk my pups. Beth asked to take them to play with some other dogs being cared for instead. I loved the notes left everyday. Thanks again!

We used WITC/​Beth as our pet taxi from our wedding ceremony. She took great care of our little one and cuddled with him when he arrived home. I’d say he was pleased with his taxi ride.

Beth and her team are absolutely fantastic. I travel extensively and we have never used a pet sitter that isn’t a very close family friend. This year, our plans didn’t work out, and 5 says before Thanksgiving I reached out to Beth in desperate mode for a sitter for a 16 week old retriever puppy, 12 year old yellow lab, and tiny special needs kitty. She accepted the request, came over without much notice for the meet and greet and did a phenomenal job with a tough group of animals. She kept us updated with texts, pics and notes and we were able to enjoy the holiday without stressing. We will spread the word to as many people as we can, I highly recommend Beth and the wags in the city team!

Wags in the City, Beth and all their dog walkers are so great! They take amazing care of my sweet pug, Bentley, while I’m working. They were especially great when he had some teeth pulled by giving him his special food, medicine, and the extra attention he needed.
You can tell they love their job and the dogs they take care of. I love coming home to a handwritten note to see how B’s visit went. Periodically they even send pictures of B on their walk! Would recommend them to anyone needing dog walkers in the Charlotte area!

Wags in the City is a great find!
I have an older dog, Chloe, who requires special attention, and they took care of her like she was one of their own!
The price is extremely cheap for the level of service that they offer. Iv’e had pet sitters in the past, but they didn’t give Chloe the level of attention that she requires at her age.
It made me super comfortable to see how Chloe reacted to the Wags in the City staff, I could tell that they were spending genuine time with her.
I now use their services every time Chloe requires a walker.

My husband and I recently relocated to Charlotte for his job and around the same time, got our first puppy. Within a few weeks after bringing him home, I finally found a job here– YAY. My excitement quickly turned to anxiety when I realized I would have to leave him home all day at just a few months old. I felt like the worst dog mama ever. We tried another service and had a horrible experience and then I felt like an even worse dog mama. Then, after a little (okay a lot) of internet research, we found Wags in the City. They were amazing and stepped in almost immediately to take over two dog walking visits per day. They were also the best price quote that I received of the 6 or so services that I called. Every day now, we come home to lovely notes from our dog walker– usually Chandler or Kate who are both fantastic– and a happy puppy. We also just used them for a weekend visit while we were away and Beth personally picked him up and dropped him off at our house at the beginning and end of the weekend. Our pup must have slept for a day straight when we got back home– he had so much fun.
I should also mention that the sitters are very thoughtful and intuitive– our dog wasn’t feeling well one day and Kate alerted me that something was «different» about his behavior via text message and we were able to come home to take him to the vet– he had eaten something bad. I can’t think of anyone else who would have noticed the slight change in his behavior and thought to alert us. Above and beyond. Thank you WAGS! We (and Slater!) are so happy to have you!

Awesome! What an outstanding and affordable find! No extra costs, no hassle, no silly requirements, just excellent affordable pet sitting. I have a low maintenance dog that just needed to be let out twice daily, that’s all and Beth provided me with email updates, a photo of my baby while I was away and a comprehensive list of daily notes she kept on her visits to read when I returned home! She even checked on my cat for me :-). Thank you for not being expensive even though the service you provided was worth so much to me and Diesel! :-)

I recently moved to Charlotte for a new job that starts next week, and so I was looking for a dog-​walking service that I could use on a regular basis. I had scheduled a meet-​and-​greet with the owner, Beth Hahn, for yesterday afternoon. With no advance notice, she failed to show for the appointment. Subsequently, she did not respond to a text message that I sent, and then she did not answer her cell phone when I called some time after that. Almost an hour after we were scheduled to meet, she replied with a text message stating that another client had asked her to take his/​her pet to the vet and that she had lost track of time (specifically, she said that she had «no idea what time it was»). While I understand that emergencies do arise and need to be addressed more urgently than routine appointments, I would have appreciated a phone call informing me of the situation and letting me know that she would be late (or one after the fact, apologizing for the inconvenience in a more personal manner). I will be working 12/±hour shifts and hate to think that my dog would be left unattended for that long if someone forgot to take care of her and did not call to tell me so.
Beth’s lack of awareness that she had missed our first meeting left a poor first impression and undermined my confidence in her business. Technically, I have not used Wags in the City for actual dog-​walking, but I do think that my experience from yesterday reflects on their customer service.

Just used Wags in the City last weekend to take care of our dog, Jill. I met with Beth at my apartment a day or two before we left out of town. Meeting her helped us feel comfortable about leaving Jill in their care.
When we got back, we really appreciated the notes that they left about Jill’s weekend. It was nice to read about how they played and exercised with her (Jill needs the exercise!) and how she kept sniffing around our vehicle in the lot to figure out where we were.
The price is right and it sure seems like a better choice for Jill than boarding her. They were very accommodating, and I can’t really think of anything they could have done better. As a matter of fact, we’ve decided to use them again this weekend.

I’ve used Wags in the City for over a year. I often travel last minute and they are incredibly accommodating in scheduling visits. The notes often have fun personal anecdotes and I’m sure my dog loves his daily visits.

I’ve been using Wags in the City for just over a year and have had a wonderful experience. They are so accommodating, professional and overall great to work with! They’ve always squeezed my dog in when I needed a last minute walk and are wonderful for overnight stays at their houses. I always feel less stressed leaving my dog in their hands vs. a kennel.

I use Wags in the City five days a week. Beth, the owner is so kind and professional. And her manager, Dani, is absolutely incredible. She visits with my two dogs everyday and shows them such love and care. It is such a relief knowing that my dogs are cuddled and care for everyday while I’m at work. She also leaves us a special, individualized note after each visit, letting us know what she and the girls did during that day. I really appreciate the work Wags in the City sitters do and their prices are extremely reasonable. I feel very lucky to not only have someone I trust come into my home everyday, but to have people who also love what they do and truly love the animals they work with!

Dani recently cared for my three small dogs. Two are seniors and require multiple medications twice a day. Dani did a fabulous job administering medicine and making sure the furry babies were comfortable. I am already planning on using Dani again several times over the next few months.

I recently used Wags in the City for a last minute trip. I could not have been happier. Beth was so accommodating fitting me in at a last minute notice. She loved on my babies and wrote a personal note every time she stopped by to keep me up to date on what was going on. She even sent me a picture of my babies which I loved getting since I was missing them so much. They were well taken care of the entire time. She even went a step above and clean my cats litter box which I didn’t even ask her to do. I will definitely use Wags in the City again and would recommend them to anyone. :) Thanks for loving on my babies while I was away.

As you may know, I just purchased a 13-​week-​old puppy. So as a new owner I am wanting the best for my little pooch and I want to make the best arrangements to have him taken care of when I cannot.
I called Wags in the City and Beth, the owner, came over to my house to meet me and my dog. I was initially very impressed with her kindness and the variety of services. She and her staff have passion for pets. I hired her immediately to pet sit while I needed to be away for the day.
She and another employee came to my house three times. During each visit they left a note describing what happened on the visit.
When my husband and I got home after a long day, I found my house in disarray. A good portion of my rug was soaked with a dog spray (the one that lifts urine off fabric) because apparently during the second visit, Beth didn’t secure the latch on the crate (we are crate training him). He got out of the crate and had the house to himself for a few hours… did I mention he is a puppy?! So he got the cleaner and chewed a hole in the bottom and more than likely ingested it. Needless to say, I felt extremely upset to return to a mess and note that all of this happened and I didn’t get a call to prepare me or to consult with me to see what I wanted to have happen with my dog (e.g., vet visit, call the number on the back of the bottle to see if it is poisonous, or to stay with my dog to make sure he doesn’t get sick). Granted, it was an accident and I am fully aware that she would not have intentionally put my dog in potentially harmful situations. However, I wanted to pay for a peace of mind and that didn’t happen. I will say, she did her best to soak up as much of the solution from my rug and put towels on the floor.
Once I got home I called her immediately. We talked about what happened and she tried to reassure me that this is the first time anything like this has happened. Well, unfortunately for me this did happen and on my very first time leaving him with someone who is paid to take care of him and to put him securely back in the crate when unattended.
It’s not a good feeling to come home and worry about your dog… it made for a restless evening. Accidents happen and this has been very unfortunate for all involved. I’m very sad that my experience was not like the other 5-​star reviews because I was really hoping that I found my «sitter.» Thankfully pup seems fine, my rug is drying out, and she gave me a refund.

I love, love, LOVE Beth and the entire Wags in the City team.
They have all been so lovely and make me feel better about leaving my dog everyday for long days at the office. My dog can be very poorly behaved at times, but they take such great care of him regardless of how naughty he can be and love him all the same. They walk him every day, and he has even spent two nights over at Beth’s home; having Beth available to me is such a relief and seeing her and her team’s notes and reports on how my pup did that day are a highlight to come home to.
I would HIGHLY recommend Wags in the City.

I’m so happy to have found Wags in the City. They are extremely accommodating, professional and their rates are great as well. They’ve helped me out on very short notice when plans with family fell through.
And most importantly, they are so great with my dog. They leave notes for each visit. Over Halloween weekend, they left him a little pumpkin full of treats.
I highly, highly recommend them.

We just started using Wags in the City and it has been such a relief to know that our dog is cared for. We could not be happier and neither can our dog. He loves the walks and the playtime. We really enjoy reading the diary about our dog’s day. We searched for a long time to find someone we trust. We highly recommend Wags in the City!

Great service, wonderful and professional staff, would highly recommend them, and to top it off they have great prices.