Woo’s Skincare and Cosmetics

I love Woo! I visit Woo each time I come to Charlotte and adore their carefully curated selection of retail items. I have never had services here, so I can’t comment on those; however, it is hard to beat the selection of brands at Woo or the very knowledgeable staff. On my latest visit, I picked up the new Smith & Cult glosses, as well as some great hair accessories.
I particularly appreciate the fact that I felt welcome to browse, and there was no pressure to purchase. The staff there were more than willing to answer questions or assist if needed, but were unobtrusive when I was focused on browsing. Excellent customer service.
Visit Woo if you’d like to stay on top of the newest cosmetics/​skincare, pick up old favorites, and have a fun time doing so.

Woo Salon, where shall I begin… staff and make up artists are very knowledgable, but w/​ease, inform you of their wonderful array of products. They add a neighborhood vib, always welcome!
Elizabeth Queener, esthetician extraordinaire!!!
Her salon area is spotless, 1^st and foremost, right!
She analyzes your skin, consults w/​you and when you leave your skin is supple, glowing, hydrated and happy! You are very relaxed and sorry your time is over. Thank you Elizabeth for your touch and special way. Suzanne

I can’t say enough good things about Woo to do it justice. Simply put, they’re the best at what they do! I’ve been a client since Woo opened in Charlotte and frequent it for my own skincare/​makeup needs as well as when I need the perfect gift for friends and family, both male and female. Prior to getting a Woo consultation for eye cream, I had been using a product that eventually irritated my eyes, big time. Woo patiently worked with me to explore alternative products to ultimately find one that doesn’t irritate my eyes and still deliver the magic that good eye creams do! This is just one of the many examples I have of Woo’s commitment to quality products and superior customer service. Woo continues to take the time to understand my skin, needs, and personal taste — and is always happy to recommend (never push!) options that are in line with those unique needs and preferences. The people at Woo are always warm, welcoming, and patient as they help me learn about products and the correct way to use them. I highly recommend anyone interested in quality and professional skincare to visit Woo and experience the top-​notch team who makes every visit so enjoyable and productive.

Worst place I have ever been to for a wax. I told her not to make my eye brows too thin and now they are extremely thin. She had to wax my lip over five times. When I got home to look in the mirror I found hairs everywhere. Also she stood by the checkout so I would tip. Modern Salon & Spa does a fabulous job and I will never go to Woo skincare again for a wax. Terrible job.

I stumbled upon this place while picking up some olive oil and vinegar from New World Olive Oil. I loved it! They were super friendly and helpful and they carry unique items but also some of your Sephora, ulta, department store favorites.
They have services for skincare, tons of makeup options (higher end/​quality), jewelry, nail polish, etc.
I was looking to purchase «Butter» Nail Polish but one of the employees directed me to Smith and Cult. She said they are the first ones to carry this brand in Charlotte. They had some great color options and I ended up seeing that brand highlighted in a magazine a few days later.
I like that they stay up on recent trends, carry top quality and that it isn’t a huge store like Sephora where it is easy to get overwhelmed (at least for me). Great location right on Selwyn so you can stop in get a facial, buy some products, head next door to BLO and get a blowout, stop in at Doll and pick up an outfit for the night, get a quick snack at Little Spoon, and then a bag of candy at CandyGirl Confections. And then you can go hit the lotto to pay for it all! ;)

I walked in looking for eyeshadow and a new skincare régime. Unfortunately, after 20 minutes of standing in the store, never being greeted, acknowledged or smiled at, I left. Two women who came in after I did were helped while I stood there next to one of the makeup counters. It was not busy, otherwise I would have been very understanding. I live in the neighborhood and try to support the local stores but this is one I will not recommend.

The girls in here are great! They are sooo helpful and treat you so well! They sell really good products, have awesome gifts and even offer spa services (haven’t tried any yet)! I ran in to pick up some valentines for my mom and they wrapped them so cute. Last week I was in for makeup to get ready for a work trip and she fully explained everything and helped me get the right stuff for the natural look I was aiming for! I love this place. Save yourself a trip to the mall and shop local. A few favorites: lafco candles (yum) laura Mercier Amber vanilla soufflé body crème, skinceuticals ce ferulic (worth every penny), sugar lip balm (the best) heals your chapped lips right up, Bobbi brown pale pink blush, bumble and bumble pret a powder (gives a little ummf in the roots and hides the oil inbetween washes) the list continues, just go see for yourself. You won’t be disappointed!

Came here last weekend to have my makeup done before a holiday party. The gal that did my make up did a good job, was fast and friendly.
The only down sides were: I wish they served champagne and $ 25 for lashes? Really?
Other than that, had a pleasant experience and received tons of compliments all night on my make up.

Woo! Woohoo! Incredible selection of the most awesome cosmetic lines:-) Customer service is their forte. Loved my experience and especially the obvious expertise and guidance of the staff!

I’ve had wonderful experiences at Woo. The staff is extremely talented, knowledgable and professional. The atmosphere is warm and relaxing and it is so much more convenient than going into the mall for make-​up or spa for facials!
Also, Woo offers a variety of excellent products and its a one stop shop for a number of great items beyond make-​up (from stocking stuffers for my 3 year old, gifts for teachers and friends to hand cream and conditioner for my husband)!
I’d highly recommend checking it out!

So disappointed. Walked in and never greeted or shown the lines they carried. Basically had to ask for help. Blo next door was amazing and just wanted to complete my look for a night out. A guy sat in the middle of the store in his laptop never ever looked up. Go to Ulta or Sephora for service. This place was a joke. Never felt so out of place. My friends and I still spent over $ 100 each but will NEVER go back.