The folks here were nice, helpful, and wonderfully salt of the earth. I brought my car in here for an inspection and was told from the beginning that they would try their best to fit in my car but could not make any guarantees on whether they would finish it by end of business. I appreciated that they were transparent with their timeframe and communicated that to me. I also liked how nice the woman in their waiting room was. She gave me a tour of the facilities and then said that I could use the shuttle should I need to go anywhere. I was also pleasantly surprised to find they offer a free shuttle service to whatever location(within reason) you need to go. This is fantastic for future use since I now know I can drop my car off before work and still have a ride to work. I had Robert drop me off at the downtown mall while I waited. I was able to work while I waited in the comfort of a coffee shop. Regarding the service itself; JW called me up to let me know some of the issues with my car(to be expected; she’s as old as time) and gave me fair price points on the repairs. When I asked his opinion on which route to go he was honest in what he would do and in my case, suggested a patch instead of an extensive and expensive repair. Being on a budget, I really appreciated his input. In the end I felt that I received fair service and helpful advice on my car. I would definitely recommend these guys. If possible, make an appointment ahead of time and be flexible with wait time. Also, if you’re a first time customer they offer a free inspection. Just make sure to print out the coupon beforehand.
Patrick C.
Évaluation du lieu : 5 Charlottesville, VA
They were the two friendliest guys I ever met at a garage. Take customer service seriouly have a vast waiting area.
Mike G.
Évaluation du lieu : 5 Santa Monica, CA
API Is a wonderful«blast from the past» What I mean by this is SERVICE! These people can not do enough for their customers. From the honest friendly guys at the check in desk to the nicest lady who takes care of the waiting room, keeping the coffee fresh and a great assortment of yummy snacks for those of us waiting for our car.