Artful Lodger

Actually, the shopping experience was fine. In 2010 I was looking for a sofa that I could get quickly, and they had one I liked, on sale for about $ 1000. I purchased it, delivery was prompt and polite – but the sofa was very, VERY poorly made. I live alone, but because of an injury spent a lot of time on the sofa. Two years after I purchased the sofa, the part that took most of my weight first tore at the webbing below the cushion; then tore more, and other parts began to come undone. I’m not skinny, but I’m not especially heavy. I phoned to store to find out the brand so I could write to the manufacturer, and they still had my invoice in their computer. I explained the problem to someone very nice, who said someone would call me back because they were concerned as well. No one called, nor did I get the name of the manufacturer. I called twice more. Nothing happened. I finally had to throw the sofa out. It seems to me that an ostensibly on-​sale sofa that cost $ 1000 should stand up for more than two years in a home with only one person. I liked the styles in the store, but I’m done there.

My girlfriend and I were in over the weekend to get new furniture to replace our «damaged in the move» old furniture and I couldn’t have been more pleased. The owner was EXTREMELY helpful and guided us through the whole process of ordering our new goodies! She even offered her own insight, but was not trying to push us in any particular direction, which really gave us a chance to use our own imagination in putting together each piece.
You can clearly tell the store is purposefully put together by the owner to genuinely provide unique and multiple styles of furniture that would appeal to a wide group of people.
Also, the owner explained that for the pieces she carries in the store, she works very closely with each company to provide the customer with their own needs. Which, I thought was just another amazing aspect this store takes in providing great customer service.
I HIGHLY HIGHLY recommend going and checking it out, because now that I’ve gone and worked with them I can’t imagine purchasing furniture from anywhere else!

This little gem of a store is always on my must visit list when visiting Charlottesville. Over the years, I have gotten unique artwork, furniture and novel accessories. The owners are personable and play a hands on role in the selection of merchandise. The recent visit showed the store has increased the amount of furniture made from reclaimed wood. Pricing is well within line of quality furniture.
They have several sales each year. I normally try to hit the post Christmas sale where most items are at least 20% off.
Note: The store has reserved parking out front. This is especially key in sometime challenging North end of downtown mall area.