When my son’s orthodontist told me he was going to need 4 teeth removed before he could be fitted with braces, I was nervous. We had left our long-time dentist due to a falling out over poor care and billing issues, and I didn’t feel comfortable simply picking out an appropriate dentist out of the phone book. Upon our orthodontist’s recommendation, we went to see Dr. Alcorn. My 13-year-old son was understandably anxious, but Dr. Alcorn’s staff could not have been more considerate and understanding. They made him feel as comfortable as possible under the circumstances. They gave me the option to sit in on the procedure, but I didn’t because my son absolutely forbid it. So I sat in the waiting area, wondering if he was doing okay. Dr. Alcorn came out to tell me that he did well, and was happy to answer the few questions I had. My son told me that his hygienist was«cool», which is high praise indeed from him! A week later, I took my son back for a checkup on the gums where his teeth had been removed, and to have the remaining adult molars sealed to help guard against future cavities. At the same time, I had my 10-year-old daughter in for her cleaning. Both kids said they liked the hygienists that were working with them. I will say this, Dr. Alcorn has a no-nonsense way about her. She is definitely not the«warm fuzzy» type, although her receptionist and her hygienists are. If you are a very sensitive individual that prefers to be coddled a bit, then Dr. Alcorn is probably not a good match for you. There are some highly regarded dentists in Charlottesville that specialize in sedated dentistry, that might prove a better fit. For my family, however, Dr. Alcorn and her staff turned out to be just what we needed!
Mark W.
Évaluation du lieu : 1 Charlottesville, VA
Stay away; stay very far away. On the positive, the hygenist who did my cleaning(Denise) was awesome. Warm, sensitive, and able to clean teeth with nary a prick to the gums, I’d highly recommend her if you just need a cleaning. I would not recommend Dr. Alcorn. She was gruff, not terribly sensitive to people who have an aversion to needles or a gag reflex, and speaks down in a condescending way. You know when you just get a bad vibe from people? Yeah, that. A week after having two cavities filled, I get a call from the billing person at the office stating that they could not verify my benefits with the insurance company. I started to freak out, wondering what would happen if I somehow did not have coverage. She said she would try again calling the parents company; I asked her to please call me back to let me know of a resolution. I called the company myself to verify benefits, but never heard back from Dr. Alcorn’s office. Today, I got a letter from the insurance company saying that although they did cover some of it, I still owe $ 365 even after the co-pays I did for each service at the office(roughly $ 150) for the total of one cleaning and two cavities.