Pantops Pet Salon

Awful experience. The salon reeked of cigarette smoke at 9am and also looked dirty. I wish I turned around and left because it only got worse. They completely butchered my dog and shaved his entire coat including his face and whiskers in the middle of winter! I have a U.S. champion show dog who has been groomed for 11 years. I have groomed him myself and he is perfect. His groomer in San Francisco with decades of experience said he was one of his top 5 dogs of all times and that he thought my dog enjoyed the grooming experience. This was a complete hack job and absolutely not the work of a professional groomer. Even his nails are jagged. They charged me $ 95. My dog walker picked him up and is beside herself and is trying to help me find a sweater since he loves to walk outside, which isn’t safe now with this cut. The salon owner was unapologetic and said he couldn’t figure out his credit card machine to put the 20% tip I left back on my card (which I had to request because I am not tipping this monstrosity). For the health and safety of your dog, DO NOT GO HERE. My dog still smells of cigarette smoke.