I cannot recommend The Shade Smith enough. Mark was incredibly customer-oriented and went way above and beyond to ensure that we were completely happy. He gave us the best price around and installed our blinds quickly and perfectly. On top of providing just«regular» good customer service, he even took off some old curtains off for me and seemed happy to help. I asked him to remove some existing blinds and re-install them in another room which he did at no cost. He was just really willing to do anything to ensure we were happy with the way our window treatments looked throughout our house – regardless of whether or not we had purchased them from him. He clearly is very dedicated to making sure his customers are completely satisfied, and I’m sure if you choose The Shade Smith you will also be completely satisfied. It’s rare that I would say this for any business, but I am just that confident in his commitment to doing what it takes so his customers are happy – I’ve never seen anyone be that helpful and do so much so generously! HIGHLY, highly recommended!!!