Salon Devotion

I’ve been going to see Anthony Agostini for over 5 years now, and have been a Salon Devotion customer since he opened it up. I go out of my way to see him. He always gets my color just right, and seems to know what style I want without my even telling him. My hair is very fine and «unforgiving» when it comes to a poor cut. He’s never let me down. I’ve recommended friends to him, and they have always been happy with his service. He takes pride in his salon, and wants every customer to leave satisfied.

I wish I had looked at this sooner. First off, I actually think the staff was very friendly and I had a good time there. With that being said, it’s been about a week and slowly I’m stewing over this experience. When I left the girl asked me if I liked it, from what I could tell at that time it was ok. However, my hair needs flat ironed to see the full result, which they did not have/​or do there. After I washed and styled the cut looked choppy. The girl that did my hair was very nice and professional, but while talking to her I learned that she was barely 20 so she didn’t have much experience which I could tell by the way she was cutting it. I understand time makes experience, but I also feel I should have been informed. Also, looking back at my groupon, I did not receive the conditioning treatment either. And lastly, my groupon stated «full highlights», which I did not receive, just some in the back was not done, also they were spariningly done, so I can still see my roots. The girl made a comment to me how the groupon gets you less highlights, but I expect when I pay for something that stated full highlights, to receive full highlights. I’m new to this area trying to find a regular salon, looks as if I might need to find another to take my business too.

I forgot to add that he did not do the deep conditioning. Anthony called me after he read my review to try to «fix» things with me. He wanted me to come back in so he could see where I was unhappy. I do not have time for that and would not want him touching my hair again! He asked me to let people know that he reached out. I didn’t say anything to him at the time of my hair cut because it was just him and me and I’m not a confrontational kind of person. My gut also told me to run. Wish I would have listened. Oh and he told me his product is organic so it didn’t need to sit on my hair long. So I guess the product he uses for deep conditioning only needs 30 seconds as opposed to EVERY other product out there that sits on your hair for a little bit!