I shipped a desktop computer from this store. I asked if they would pack it for me and was obliged. I was not asked any questions about purchasing a box or packing material. I guess it was included in the price. Actually, it wasn’t. It arrived with a bent metal case and broken components. The reason: the computer was placed into a box with only one piece of wadded up paper. No bubble wrap, no styrofoam, no tape, no packing material of any kind. It was smaller than the box by a few inches. Really, what were they thinking? Next time I’ll actually stay and watch an item I’m shipping being packed, at a different store.