Powerhouse Sports Gym Complex

It’s good for what it is. The equipment is a bit old and out dated. Some is actually pretty junky. They get 3 stars just because I like their women’s fitness center

Im a new member of the powerhouse and i like it i dont see why people are so picky for under 30 you get a big workout gym lots you young people like me go there its great place they have a basketball court only down side is that is necer aval the time i go btw 6 – 8 but overall its a nice gym

Management tends not to care once they get you in. There are treadmills that are not working correctly for months, yet when I have told the front desk they say it won’t get fixed too expensive. They won’t even remove it from service. Sometimes the speed works but then all of a sudden th sped drops down. Same with incline. No time or distance.
Machines and weights need to be replaced. I am also a member at Golds in Venice and they seem to change the weights every 12 – 18 months. Machines & treadmills get fixed ASAP. Won’t renew and will head over to 24 hour fitness.

When you arrive it looks like a big warehouse. I’m trying out a 7day pass through a member. There’s plenty of parking, an outdoor turf field which is usually full of beans playing soccer.
Powerhouse contains friendly staff their equipment is outdated compared to other gyms in surrounding areas, but they do have a groupon deal $ 50 for 3 months with some perks no initiation fee, probably the most affordable.
Back to the basics, most if not all of their equipment is for body builders/​heavy lifting /​muscle beach goers indoors and people looking to pack on gains as you’ll notice almost every person in there is built men & women. Some of the equipment is cool bc Equinox /​LA fit don’t offer it like this squat/​quads machine that is awesome, I mean those guns have alternatives but don’t compare to this machine… but its really what your specified needs are.
For women they have a separate gym if you choose, but there’s not much in the small room it is convenient for floor workouts bc no googly eyes haha.
There’s a basketball gym, cross fit room, they offer classes, separate sauna for men/​women, clean towels, restrooms w locker room area & sauna in the back of that w/​showers right by, now for the build it Café, sometimes I’m starving after a workout and they prepare something that’s good & good for you. Protein and health packed goodness!
I’d definitely recommend giving it a rest run before committing to this gym as it may not have the amenities you need but for the price it’s cool.

Just wanted to throw a quick shoutout to powerhouse gym and my boy Juan (sales manager) for always keeping things professional taking care of me, my fiancé, friends, and colleagues. I’ve been a loyal customer and made quite a bit of gains here.
The atmosphere at the gym is «raw» plain and simple. If you’re there to handle business it’s a good place to go. I don’t bash on gyms because they all have their unique feel, vibe, amenities, and so on. Like we all do, give it a shot and if it’s not your type of place move on. Big parking lot, equipment to hit every muscle group, lots of iron to lift (a little dated but that’s the vibe), cool staff, café, sauna, bball court, you name it. Hit your boy Juan up he’ll take care of you. Lots of cool relationships made here in the past 5 years or so.

Juan Juan Juan the creepy manager
Decided to make a Unilocal just to share my horrible experience would usually never leave a negative review anywhere. Where do I begin. This is their very professional manager. Think this is bad? When I went in for a tour of their facility that isn’t very welcoming to females because everyone looks at you like a piece of meat (including the manager) asking me if I have a boyfriend and if I’m seeing someone isn’t questions I need to be asked. When I told him that’s I was single he said «yeah being single is the best you can explore the world which is what I’m doing» but he had a tattoo on his weeding ring finger but no ring so are you sure you’re single. Weirdest thing I’ve been through. Such a creepy guy. The gym is ok and I might have signed up but their own manager not being able to take his eyes off my chest the whole tour and telling me how great I’ll look with a nice ass kinda made me rethink my decision of walking in there in the first place. I do not want a membership don’t want to hang out with you, don’t want anything to do with that place! he has my address which my dad has been informed about and he might have a talk with corporate. Thank you, but no thank you Powerhouse!!!
The gym itself tho isn’t too bad it’s kinda dirty and they have «clean» and «dirty» towel bins which I think is disgusting but they had some cool leg machines that woulda been nice to use. Nothing LA fitness doesn’t have tho.
Update: got a very lovely phone day after my honest review and I get a call from the professional himself asking me to take it down in return for a free membership. After asking why he claimed to have his first born on the way and it could ruin his relationship. Well good because you’re a fucking cheating creep!!!

I love PHG
Best gym for the money and has everything you need with a great staff!
I have been to many other gyms and nothing compares to what you get here
Both of my kids workout there too with the best trainers around!!!

STAY AWAY FUTURE PROSPECTS
If it was possible, id give 0 stars. The only reason they get one star is for the people who go there, they are all cool and help motivate you.
Let me walk you through a LOVELY day at Powerhouse Gym.
Starting at the parking lot where plenty of theft already happens. (While I understand theft happens everywhere but just another constant treat from this fabulous place. Don’t keep anything valuable in your car)
When you enter the gym rarely are you ever greeted. There are a few staff members that are cool there, but then you have some real pricks. One in particular in the new membership office. He’s gonna get bitched slapped real soon if he keeps up that attitude.
Starting my work out on the treadmill from the 1800’s (if I’m lucky enough to find one open) WARNING do not use treadmills 1,2, and 3 closest to the men’s bathroom. Many times I have been running and half way through my work out the machine will just turn off completely. Either lose power or restart. Which in the middle of your run is extremely irritating. I’ve informed multiple staff members about these issues including Louis, who has been there for a long time, at least 3 times. So has a buddy of mine that goes there. Yet they still never repair it and say they will take care of it. Which they never do so we don’t even go near it anymore. Their lucky no injury has occurred while running on them because guaranteed a Law suit is to follow and I’ll gladly be the 1^st witness to step up for trial.
Then to the bathroom which the janitor decides to mop the floors at the busiest time of the evening at 6pm everyday when EVERYONE is there! You’d think he’d learn to do it later at night or in the morning. Also ½ stalls has been out of order for at least a month. Most days either the soap is out or the paper towels are out. You’d be lucky to find both filled. If they had multiple bathrooms around the facility then I’d understand. THEY HAVE ONE BATHROOM. STAY ON TOP OF IT. The sauna was out for 3 weeks recently and still has its issues. I don’t even try and bother to check or use it anymore. God knows what’s growing in there.
The equipment is outdated and if not replaced then AT LEAST cleaned. Certain sized weights and machines are never available.
There are no more paper towels in the main gym area anymore. Which I believe in going green and all but not at a cost of personal health. Now they have a «dirty» and «clean» pile of small rags which look like they’ve been brought from a auto shop dumpster near by. You’ll be lucky if you find a «clean» one as the bins for them are attached and have nearly no form of separation. I can’t tell you how many times I’ve picked up sweaty wet rags in the «clean» bin.
This gym has seriously gone down hill. The pure negligence is outstanding. You can see how the owner simply does not give a shit about this gym. Which in turn translates to the whole attitude of the gym staff.
Next time someone is touring and considering joining a membership here I’ll make sure to stop them and tell the real side of power house gym.
I seriously regret resigning with power house and will make sure not to renew with them after it is over.
!!ATTENTION INVESTORS! SOMEONE BUY THIS GYM AND TURN IT AROUND. This gym has a loyal membership base, but that does not mean we should be taken advantage of. If they simply would to be under new management (which couldn’t be any worst then what is already here) I’d be glad to resign.
If any of the power house gym staff would like to speak to me about my complaints they are more welcome to speak with me as I am there nearly everyday. My picture and name is attached. Bobby C. Cell number ending in 4238. I would talk to the manager but it seems like from all the rest of the reviews that does ABSOLUTELY NOTHING and would not be a pleasant meeting.
R.I.P to the Glory days of power house gym.
P. S. Don’t believe me or think I’m a little to extreme? Just read the rest of their reviews and make your own decision.

I have only been here one time and I will not go back. Altough it had the equipment I needed, THERE WAS NO AIR CONDITIONING! I had the most uncomfortable experience because of that. Not recommended.

This crooks charged me almost $ 200 after my contract ended.
No idea how many months powerhouse charged me after my membership ended, not only I was charged, powerhouse decided to ruin my credit by reporting it to a credit bureau.
I called powerhouse and the staff told me the only way to cancel the membership is through mail ONLY, and they blamed it was solely my fault for not reading the contract thoroughly that I signed up for 2 years ago.
I politely asked the staff to have the owner call me back, never got any phone calls back.
I called them back a week later and I asked them why didn’t they notify me prior to reporting it to a credit bureau, staff said they did numerous times by sending me a mail… a freaking mail, when they have my phone number and email address, but they decided to notify me through a mail which I never got. Their excuse was, people ignore phone calls or doesn’t take it seriously… wow! just wow!
This is the funny part, I asked them to read off the address on the mail they wrote, of course… WRONG ADDRESS! When the signed contract clearly has a correct address and even my phone number and email address… Again, they blamed that it was MY fault for not sending them a mail to cancel the membership the first place. WOW!
Another funny part, I was done arguing with them and wanted to «properly» cancel the membership through «mail», the staff said they already cancelled my gym membership. so they decided to cancel my membership after months and months of charging…
.
This tells me that once they suck you dry enough, when they think they had enough; they will leave you alone.
Don’t think you are getting a good deal, they will get you back somehow.
STAY AWAY!!!
STAY AWAY!!!
STAY AWAY!!!

I only put one star I’ve been here for many years and I’ve never get kick out of the sauna on the weekends the lady that cleaned on March 12,2016 was really rude. I just got in like 5 minutes and she just left the door open kicking me out.

Second review… Just as bad as the first.
I took my fiancé in here for the first time to use a 7 day guest pass. My fiancé is out from out of the country and they told him that he couldn’t use his passport as a form of ID because it doesn’t show that he lives in CA and they can’t be sure that he will sign up after the pass expires. He said he wouldn’t even accept a passport as ID for a one day pass if we paid.
WHAT WORLD OF LOGIC DOES THAT MAKE SENSE. a government ID isn’t good enough for a gym apparently.
They just care about taking your money and poor customer service. Stay away.

Considering I have over 1,100 check-​ins here… it pains me to have to downgrade my second home. However, there is no reason to keep Powerhouse at 5 stars when it is no longer worthy of it.
The place has been slowly going downhill for years now and the owner does very little to try and salvage the Powerhouse reputation. There are constantly unresolved, and sometime significant, issues that affect the quality of service and amenities here.
Ongoing issues:
— No more paper towels. Autobody rag towels are instead given in buckets placed on the floor. One bucket for clean, one for dirty. Sometimes people throw the dirty used towels into the clean bucket so you end up picking up a sweat soaked towel.
— There is always a hot water issue at the gym. I travel 15 miles so going back home to shower, then coming back out this way will not work for me. For the last 5 days I have had to take a shower in ice cold water. There is always an issue with the water heater here.
— The showers are broken or missing parts half of the time. Sometimes there is no shower head, other times the hot/​cold handle is broken and you can either get cold or hot water. Sometimes nothing at all.
— The sauna is always having issues. They ask you not to pour water on the heater, but if they would just invest in a water heater that can take water, then we wouldn’t have an issue anymore. Instead, the heater is broken 25% of the time. They need to replace the wood panels in the sauna. They are old and stink. Instead the only replace those that have been broken. There are roaches in the sauna. Many times I’ve been sitting down and then feel something tickle my foot or toe, I look down and it’s a huge roach.
— The men’s locker room is missing a bench to sit down on and change. It was pulled off and has been gone for a while. Where it was secured to the floor is now two rusty rings for people to accidentally to walk on.
The people at the gym are great, employees and those that come here to train regularly. The only problem is how poorly management is handling the maintenance of the gym. Even his employees voice concern over his inability to effectively maintain the place.
This is embarrassing.

Horrible management!!! Spoke to the manager «Juan» regarding a groupon that I purchased December of 2014 that I’ve only used once!!! Shithead wouldn’t even give me the chance to speak! Every time I would TRY to say something he would cut me off! Customer service is non-​existent! MY ADVICE If you want to come here because it’s convenient… DONT! Go to the la fitness across the street, trust me you would be wayyyy better off

PowerHouse Gym in Northridge. DO NOT get a membership in this gym. The amenities are abysmal and the management sucks big time. They take your money and then do not honor their word. They promote the place as a well maintained facility but believe me, it is not. I had a membership there for over a year so I know what I’m saying. Derek, the owner, promised me that when I came back from a medical leave, he would let me use the time I had already paid for before I needed to decide if I wanted to continue with my membership. I phoned to do that and he refused to honor his word. I have heard bad things about Derek before but never believed it until now. Avoid this place. There are many better facilities in the area.

I think this gym is great! It’s a very good value. I have been a member at many gyms,
And for the price you can’t beat this one.
They do a good job at keeping the place clean. The classes are great, and teachers are nice. I would recommend this gym to anyone.

I use to go to 24 hour fitness but honestly if you want to make real gains and progress this is the place to come to. I’ve stepped up my game a lot being in this gym
All iron, even the machines can have plates on them!

There should be a ZERO STAR/​STAY AWAY rating — that is what I would give to POWERHOUSE GYM. If you are going to join this gym – DON’T. If you do, BE AWARE that you MUST CANCEL VIA CERTIFIED RETURN RECEIPT MAIL or they will ignore your cancellation. Don’t listen to what the sales people say when you sign up («just send us a letter when you want to cancel»). It’s written in the contract you sign and DEREK (or Derrick) the owner will ignore your written notice if it is sent via regular mail. My husband walked in a letter to cancel and Derek told him that wouldn’t work. And then Derek proceeded to show him the pile of letters he had on his desk that he is ignoring right now because they weren’t sent certified return receipt. This gym will take advantage of you for as long as possible. Derek told me that he’s been taken to Small Claims Court in Chatsworth «countless times».
As far as the facility goes: I went twice to work out there but couldn’t bring myself to use the bathrooms because they were dirty, paper all over the floor and unflushed toilets. My son and husband overlooked it for awhile but they couldn’t take it either.
Please DON’T reward someone that operates a gym like this with your hard earned money!

This goes out to their lovely «Manager» that denied my groupon through rational that I used a guest past last year and was already considered a member. In addition to denying my friend as she’s visited the gym outside of their own ownership.
First of all, he instantly said we either lose our groupon money or he would work with us an discount it if we signed up with him, shady? Yes. Anyways, he took us to the back and after wasting my time, while trying to train a fellow employee on selling memberships and using myself and my friend as an example, he wasted my time and granted my friend her groupon after being an incompetent idiot. I guess he either doesn’t get paid enough for the shit he deals with or just hates his job.

I came to this gym looking to get away from the normal commercial gym vibe & mentality. I really like this gym it has everything I need equipment wise but there is one huge issue. The people here are awesome they’re about their business no bullshit also the staff is really polite & friendly. They even have a full stocked cafeteria type of area & it caters to all you nutritional needs.
Now to the one issue I can’t overlook which lead me to knocking off a couple of stars. The owner, is extremely rude he doesn’t exercise any professionalism when speaking to people. He talks down to people in a condescending manner as if the person is stupid. I understand he is the owner but there is just a certain type of way to speak to your customers. Other then that this is a great gym just avoid any interaction with the owner.