Walked out! Sat down at bar for dinner and drinks. Others were there but no bartender. A dozen or more waitstaff walked by without saying anything. No manager came by. Left after 5 minutes of being ignored and took my money elsewhere. Terrible service means I’ll never go back. Go elsewhere unless you like being ignored.
Nick C.
Évaluation du lieu : 3 Columbia, SC
Honestly I hate chain restaurants but this was the closest place to eat and I must say the service was excellent. I ordered a beer and a Togo steak and was in and out pretty quick and Russell the bartender was extremely nice. They do the best they can. The food quality is awful. If you are going to charge 16 bucks for a sirloin please make it a little more tasty. The meat was not tender and it shows that Applebee’s is all about Nickel and diming you. If they up the good quality I would be happy to pay more and I would frequent more often. All the other chains have it figured out, but you guys are lacking.
David B.
Évaluation du lieu : 4 Maryville, TN
Pretty good. Waitress was really nice and courteous. Kept our drinks filled, plus some. Food was all cooked to perfection. I felt the price was a little high for what we purchased but it was still good food.
Nikki D.
Évaluation du lieu : 1 Union City, GA
Horrible. In town for a college graduation and decided to eat here for dinner. After waiting in a establishment with little to no patrons, we were POINTED to our table by the host. But to make matters worst, other guests were seated by this same person. After making a complaint, we never brought menus for the children and drink orders took about 20 minutes to be brought. The manager was notified and never came over to at least apologize. We ended up leaving. Will NEVER attend this Applebee’s again. Downright horrible customer service. HORRIBLE.
Walter D.
Évaluation du lieu : 4 Grafton, OH
Not bad food reasonable price .ask for server named Laith!!! We stayed in motel across from it was easy walk to the restaurant. Great burger and fries. We liked the boneless wings appetizer.
Desiree J.
Évaluation du lieu : 2 Knoxville, TN
My husband, daughter and I walked in about 7:30 on a Saturday night. We were pleasantly surprised when the sweet looking lady at the hostess station said it would just be a minute to seat us. We sat down and watched as within three minutes of talking to us, she sat a couple that walked in the door immediately. As she came back, she looked surprised to see us and immediately sat us at a table. After a few minutes with the menu, we inquired if we could get chicken on a Cesar salad and the waitress said, «Sure,» and walked off. At first we thought that was just a little odd, but after she’d been gone ten minutes, we realized that she went and putl in an order FORONECESARSALAD. I don’t know if she thought we were going to share, but we had to flag down another waitress to take the rest of our order. Of course the salad arrived ten minutes before the other food. This place needs to train their staff more carefully.
Jacob S.
Évaluation du lieu : 2 Scotts Hill, TN
The food was the standard Applebee’s fare, and I enjoyed it, but the service we experienced was immensely lacking. Upon arrival, the hostess was nowhere to be seen, though they were slow. After a couple minutes, she showed up, said,“hey, how many,” without a smile, and proceeded to wordlessly show us to our table. After seating, she said«your server will be right with you,» and left. Our server didn’t make us feel any more welcomed, launching into drink orders after a brief,“hey,” as well. She wasn’t necessarily rude, but she most definitely didn’t seem friendly or happy to be there. She gave a check back to the table after we had our food so I have to give credit on that, but after tipping her 20%(a tip that was unearned, but being a server myself I have a soft-spot, and I considered that maybe she had a bad day), she came back to the table and asked if we needed change to which I said,“no, thank you.” She merely said,“okay,” and then just vanished. No goodbye. No thanks. It was rude enough that I considered finding her and asking for my change, but rather than make a small scene, I cut my losses and decided to just take all future business elsewhere.
Kris G.
Évaluation du lieu : 1 Lexington, KY
Stopped at this exit on thanksgiving weekend enroute to Florida and were staying at a nearby hotel. Horrible service, had to get up twice to find my own napkins and silverware. My husband ordered a salad with chicken on it and I ordered a sandwich. 40 minutes later it finally arrived. His chicken was cold, my sandwich was overdone. Unfriendly service. Places like this should be consistent from one to the next. This was perfectly awful.
Jim O.
Évaluation du lieu : 5 Newberry, FL
The staff were friendly. I had the burbon street steak it came quickly & tasted good, I did have to ask for more potatoes as they only put 6 on the plate, they had no problem giving me more. I enjoyed it and will go back again.
Shawn W.
Évaluation du lieu : 1 Ringgold, GA
Slow service, unclean bathrooms, and a under remodel. Not sure we will be back here.
Liz B.
Évaluation du lieu : 1 Clearwater, FL
I try not to judge paces like Applebees too harshly, because you typically know what to expect from one to the next. Either you like it or you don’t, but this place deserved its own review. When we got there my three friends ordered Margaritas. When they arrived there were little black things floating in two of them. We couldn’t tell exactly what they were, but they appeared to be little fruit flies, or specks of mold. We sent two of the drinks back, and just to be safe looked at the bottom of the other one. We found more black chunks on the bottom if that one. We overheard someone at the bar say that we were being«absurd»(the manager and bartender were both there, but I’m not sure which one said it) they spent about ten minutes examining the drinks, dumping ice, and refilling before brining back three clean drinks. The manager never came to apologize for the inconvenience and we weren’t offered a comp or discount. When our food arrived, it was on one of the most disgusting plates I’ve ever seen at a dining establishment there was some sort of sauce or cream crusted on there from whatever was previously served on it. At that point we were just ready to leave I’m not usually one to complain, but I don’t think a bit of cleanliness is so much to ask. That place was absolutely disgusting. The only bright side was our waitress who was very friendly.
Jon L.
Évaluation du lieu : 4 Chattanooga, TN
We come here all the time. Most if the time awesome. The food has been good. And my friend and I always enjoy the music and atmosphere.
Ashley S.
Évaluation du lieu : 1 Shelby, MS
Not even worth a star. Was expecting a family restaurant, but so grateful our children missed this trip. Atmosphere trumped everything on this visit. It was too loud between the blaring music, singing staff and the drunks screaming, «OMGYOUCAMEINYOURPANTS!!!» This looked to be a fun bar to hang out at, but that’s really all. Food was poor, with the exception of the salad. Service was average, friendly, but most were overly so and kinda made me wonder if they were high on life or something else. We won’t be back.