Put us through hell today — and then forced a $ 35 restocking fee on us when the Apple iPhone that was just purchased was defective(the staff blamed it on Apple, as if we were supposed to take up the issue with Apple as opposed to the seller we purchased it from). Absolute F.
Olivier D.
Évaluation du lieu : 1 Manassas, VA
I’m helping my wife upgrade online to a new phone and the website does not allow her to keep her $ 4.99 — 200 text messaging plan. I guess it’s an old option no longer offered by at&t and they want you to get the $ 20 unlimited plan instead by not giving you the option to keep the older one. And if you’re not careful, you might not even realize until it’s too late. I was under the impression you would get grandfathered and be able to keep an older plan. Pretty unprofessional in my opinion. Thus the 1-star rating.