MainStay Suites

Overall — good stay, decent price, needs a little work in renovating
Pros: great location: near several restaurants — shoney’s, texas roadhouse, firebox grill, wendy’s, cracker barrel, and more. Nestled between other hotels. Right near the interstate and gas stations. The room was really nice — very comfortable bed, clean bathroom, a little kitchenette and table. The hotel lobby was clean and spacious, had a little store with vending machines and snacks. 30 mins from downtown so no overly crowded and noisy area.
Cons: SMOKY smell, the hotel reeked of smoke it was, we had the non smoking hall but smoke travels and it smelled like it everywhere, luckily the room didn’t smell of smoke. Breakfast was not that great but doable. Finally for fitness people the exercise room was ridiculously small — it had a bike, treadmill, and elliptical and 3 medicine balls, no room for anything else and small walk space

Chattanooga is usually the halfway point on our florida trips, so we stopped here for some rest on our way home to michigan. This wasn’t our first choice. We ended up playing hotel pinball that night and bounced from place to place looking for a hotel that wasn’t booked solid. As our luck would have it, several big events were going on that weekend.
We were referred here after the nice gal at the comfort inn called in to see if they had any rooms. Turns out they had a few left so we drove across the street here.
We were traveling with four people and the only rooms they had left were little suites with a queen and a sleeper sofa. Katie at the desk was so nice and set us up with some more blankets and a quilted comforter for extra support for the sofa. She was very helpful and pleasant. At a point when we were tired with souring dispositions her kind attitude was appreciated and helped our own moods. Thank you Katie!
The room itself was clean. Small for four people but we made it work. It had a little kitchenette complete with a full size fridge, stove, microwave and dishwasher. The room was nicely decorated with modern looking furniture. Overall the whole place looked good. The rest of the staff was also nice and helpful.
There was a free continental breakfast that was your standard fare but it did the job. We’ll be making this our hotel of choice next year!

Not the best place I’ve stayed at but not the worst either. We needed something with a kitchenette and the price was right so we booked through Expedia. We were greeted by the general manager who was working the front desk. All around the staff was very friendly and accommodating. The room was clean but you could still see some water damage on the ceiling and paint peeling near the kitchen. The beds were pretty comfy but the sleeper sofa was extremely uncomfortable as you could feel the springs right through the mattress. There was plenty of towels and extra blankets. If you need WiFi then I would recommend using it in the lobby because once you get to the rooms it’s extremely spotty. Continental breakfast was good but average. They had a good variety such as cereal, bagels, toast, hard boiled eggs, waffles and yogurt. I have mixed feelings if I’d stay here again. It’s good for the price but this also has long term rooms. There were people staying in a room down the hall that were long stay that we heard screaming and cursing all night and left their door open for all to hear. I called the front desk and they sent someone out right away but they were back at it just a couple hours later. I was told they were on the verge of getting kicked out because several people have complained but if I was management I wouldn’t have let it get that far. They should’ve been booted a lot sooner.

I would have loved to give this hotel a 5 star review, simply because the staff was so friendly. However, there were some issues that I just couldn’t get past. While the room was well-​kept and clean, we found a soda bottle and other items under the edge of the bed, so it left us doubting just how clean the room really was. The internet was spotty at best, but we were told the owner is in the process of finding a new provider. The other issue is beyond the hotel’s control, but deeply impacted our stay. The intersection to get out of the hotel is the biggest pain and quite dangerous. Each time we left to go somewhere, it added anywhere from 5 – 15 minutes just to get out onto the road. We probably wouldn’t stay here again, simply because of the traffic issue, but barring that, the hotel was fine.

I booked this hotel two days early on line. I called the hotel in morning before I checked in and I was told that my reservation was confirmed. When my wife and I arrived at right after 3 PM, they said to us «We are overbooked but don’t worry we have a room for you in our SISTER HOTEL, SLEEPING INN». Fear of not getting a hotel to stay, we had to accept. When I was signing in sleeping inn, I saw the amount that Mainstay paid sleep inn was around $ 50 but I PAID $ 81.22 for the hotel reservation! Sleeping inn is the hotel I would never book for myself. When I booked the hotel, I was searching for a three star hotel. I ended up getting a two star hotel with three stars hotel price. What a RIPPED OFF.