Ron assisted us quickly and was incredibly friendly! I would highly recommend seeing him personally for a mattress purchase, go see him even if your just considering it. Thurs — Sun
Jen F.
Évaluation du lieu : 5 Chattanooga, TN
My husband and I have never had as good customer service when we previously bought our Serta, 13+ years ago from Kinder’s Furniture. Then we bought the replacement for it, the Sleep Number Bed, 1 year ago(we DONOTRECOMMEND A SLEEPNUMBER!!!). Ron(Ronald) was so thorough and identified what we should try, instead of trying a thousand mattresses. He knew pressure points and EXACTLY what to steer us to. Even when I was walking around and thought a mattress ‘looked nice’ I’d sit and, «OHNO, wasn’t for me! Too Stiff/Soft». We bought the Simmons Black Hybrid in Plush Alcove. We had a manufacturer’s problem with the mattress and Mattress Firm took it upon themselves to exchange until we were COMPLETELY satisfied! I would give 10 stars if I could! Thank you Ron and Joe! GREATCUSTOMERSERVICE!
Megan E.
Évaluation du lieu : 5 Sewanee, TN
Sam was very helpful in getting us the best price on the best mattress for our needs! Great product and service!
Miranda M.
Évaluation du lieu : 5 Chattanooga, TN
Great experience! We never felt rushed and Sam was very knowledgeable about all the different mattresses in the store and really helped us find one we liked at the right price!