Maxi Auto Service Center

Wow! What a relief to find a place that will treat you right as a custumer and keep your bottom line in consideration. A little over a year ago I moved to Chattanooga, TN after accepting a job offer. It wasn’t long after moving here that I required routine car maintenance for my 2003 Honda Accord. For convenience’s sake I took my car to an auto service place close by because I was new to the area and previously familiar with store. After three or four negative experiences with this company, I was fed up with basic services being overpriced, problems being misdiagnosed [or not diagnosed at all], and being peddled unnecessary services.
Anyways, two weeks ago I noticed my brakes were squeaking and decided it was probably time to get those looked at. I refused to return to the previous auto shop so I called around and found Maxi Auto Service Center on Brainerd Rd. I checked first for their brake service prices and was greeted on the telephone by Ron. With great pleasure, I took my car in a week later and received excellent care from the shop and its management. They even were able to diagnose and fix the ignition problem that had been plaguing my car for months [the problem that the other auto shop referred me to the Honda dealership for]. They were quick and efficient. Ron obviously was the captain of the ship and for good reason. My car is as good as new and I am looking forward to continuing my business with them.

The manager is very organized, very experienced with automobile repairs and will go above and beyond to make sure you’re satisfied and your repairs are fixed. The mechanics will work with your vehicle until there is a solid diagnosis and their work is excellent! Highly recommend!

VERY DISAPPOINTED in Maxi’s. I’ve had my truck worked on in pass an never had a problem. My wife took our truck in recently for some gasket issue and we were told we needed a new motor. When we went to pick up we talked to the so called tech that looked at it and he had know idea what he was talking about. We’ve been told not to use Maxi’s now i know why not sure ill go back.

Absolutely unreal. Drove my truckin for a tune up. over two days in the shop. Can’t drive it out. The man in charge (Ron) wouldn“t charge me which is good but literally left my truck unable to drive! The mechanic who did the work (Tim) refused to take responsibility. Told me to «wait another day and talk to Ron», «did only what I was told», «not a magician», and «you can tow it out of here» ! WHAT? Tow my truck out after I drove it in? I lost three days work and am having to tow my truck even now which is why I have the time to do Unilocal,BBB and tripadvisor. There was no attempt to call me to let me know they were done after 15 minutes work in two days. There was no attempt to fix the situation. Ron may be a good guy but his hands may be tied with incompetent mechanics. But come on.1978 Chevy truck. How basic does it get?

Moved to Chattanooga last year for my job. Needed a new auto service place. Tried the local dealer first and got a $ 550 quote. Ouch!
Tried Maxi and they did it for $ 225. Whew!
Friendly. Helpful. Takes the time to explain your options.
I now use them for all the service on my families six autos.