Supercuts

I want to start off by saying that I’ve been here on prior occasions without incident. I wouldn’t say they are fantastic but for 14.95, they do an acceptable job on my hair. My haircut itself was fine today, Amy did a good job on it. She wasn’t overly friendly or chatty but that doesn’t bother me since I prefer to get in and out. I’m also not overly friendly or chatty: P. Here is my complaint. We arrived around 1:40 PM and noticed there were several people waiting. They advised it would be about 20 – 25 minutes for a haircut. We decided to wait. The other customers were completed. The 2 color jobs they were working on seemed to take a significant amount of time. After the other customers left, we waited for over 45 minutes. My haircut took less then 10 minutes but we were at the shop for well over an hour and my fiancé said we were there for 1 hour and 31 minutes (I didn’t keep track that closely). That’s a full hour longer then we were told. There were only 2 stylists available. I personally saw 3 people lost as clients during that period since they didn’t have more staff. I will likely go back but I would caution waiting if there is a line.

Caress is the Best — Bright, Personable, Great Stylist gave me a Wonderful Cut!!!

We tried to come to the salon. All we were wanting to do was ask some questions about prices before we made a decision to come there the next day. They kept the doors locked, 15 minutes before they were suppose to be closed, and even though they saw us there, did not approach the door to even so much as say they were closed. Instead, they ignored us and continued on their merry way. We will never be giving them our business and we were looking for a place to get our hair done on a consistent basis. We will now be taking our business to Regis in the mall, who not only cut my husband’s hair quickly and gave him an attractive hairstyle, but also were very courteous and friendly, and they were about to close as well! We didn’t even plan on getting his hair cut that day, but they offered, and that was more than we asked for.