Buffalo Airport Shuttle

Would love to give these folks all stars, but my airport return dimmed the fifth star’s light.
On arrival at BUF, you can direct dial this service from a handset next to the luggage belts. Very good! Dispatch’ instructions were clear and concise. My car was steps away within minutes. George, the driver, was helpful, polite, and a good driver.
My return to the airport from Niagara ON? Not so good. I was early for my hotel pickup and stood at the valet doors. Ten min after pickup time, I talked with Dispatch who had contacted me. My driver had been standing about 15 feet from me for 10 min, but had just sauntered in and didn’t say a word! He was driving a van with a magnetic sign reading MedVan. Wtf? Didn’t say a word while speeding most of the way to the airport, either. Not a please or thank you when he asked for a passport at NexusBuffalo. Didn’t assist with the van door, allowing me to awkwardly jump a good height from the car rail to the curb. Not good at all.

Don’t have much to say other than my driver was on time and extremely friendly! Would use this service again.

My wife complained of bad attitude when dealing with these guys. I had to pay $ 120 for a round trip from Buffalo airport to Niagara Falls visitor center. Also for pick up they were late by more than 30 minutes. The drive was pretty smooth in their cars. They don’t book your reservation without credit card number, though you pay by cash; how weird.

Picked up from Hilton Niagara Fallsview in Canada, dropped off at Buffalo Intl Airport. $ 85 for two of us (which is $ 25 cheaper than any other service quoted). Driver Jerry was 10 min early, super friendly — ask him about the time he took a fair from Buffalo to Vegas — and made getting through customs really easy. Dispatch communicated with him to avoid traffic and got us there in under an hour. I would use this service again every time I needed to get around Buffalo/​Niagara area.