Delta Sonic

I am a regular at practically every Delta Sonic in the area, however this one is the closest to my home so it’s the one I visit most often.
I’ve never had a bad experience at this one and today, that didn’t change. I always get gas here, and come often for oil changes and tire rotations, even state inspections. Today, I pulled up at 6:44PM, not realizing they closed at 7PM. When pulling up, I immediately apologized to the guy and he had no issue whatsoever! Most places (from experience) would get aggravated or frustrated with the fact I’m pulling up last minute, however he was completely ok with it. It’s a Saturday and I know them doing this last minute wasn’t probably the first thing they wanted to do before punching out for the night, however they did it, and with no problem! These guys, and gals, are the best, thank you thank you thank you.
The location is great, on the corner of Walden & Union near the Galleria Mall. They offer a Subway as well as a Dunkin Donuts. Services offer gas, car wash, detail, oil change, state inspection, tire rotations, etc. Really, Delta Sonic never fails. Plus, this location always has lower prices due to the fact there’s about three gas stations in a mile radius to it, and they’re mission statement is providing you the lowest price within so many miles. They’ve never let me down!

I had to get my oil changed here after 5pm. I got there and waited 10 min before I decided to call them asking why no one was coming out to ask what I needed. The guy said that his «advisor» would be right out. I told him that while I was waiting 2 people drove around me to get in front. He said he’ll have him take care of me next. This didn’t happen. His accuse was it was busy and we will most likely be in at the same time. I have never had a good experience at delta sonic. So I’m done now.

I was VERY disappointed with the Interior Detailing Service. They completely missed vacuuming in many places. They were supposed to do a complete interior cleaning and I don’t think It was even wiped down. I called to register complaint and my call was shuffled around. Finally spoke to Manager at that the Union Rd location and while he did not sound sympathetic for the terrible service, he did say just bring it back and tell them I spoke to him. I did go back the next day but was given the third degree on why I was bringing it back. I politely showed them the unclean interior… unclean cup holders, dust on the console, windows smudgy… manager on duty said it would be cleaned again but only the 10 minute interior… I got an attitude from the guy. Like I have nothing better to do than to have to go back for them to do the job right. What has happened to the service at Delta Sonic? It used to be friendly and worth the money. Now I would advise doing it yourself.

Delta Sonic is more than just the best car wash around. This is one of the best customer service experiences that I regularly enjoy. I go to Delta Sonic multiple times per week, and I love every minute of it.
Gas Station:
Very reasonable gas prices. Also if you have their rewards card, there are gas discounts. Depending on whether you subscribe to various services or memberships, it can be a discount of 5¢-15¢ per gallon, which adds up.
Car Wash/​Interior Detailing:
This is where the real value is. I personally subscribe to the monthly «super pass», which allows you unlimited touchless car washes, and your own queue line to bypass the regular customers. It’s affordable, and if you’re obsessive about keeping your car clean, it is well worth it. Regardless of whether you’re a member or just casually stopping by, the quality and professionalism of the cleaning is top notch. The interior detailing isn’t included in the monthly plan, but for an affordable price, they do an awesome job.
Another really great feature is that with any car wash or interior detail, they give you a free return trip. In other words, you get a second wash free within 5 days, and for interior, you get a free 2^nd cleaning within 30 days.
Convenience Store:
Delta Sonic goes above and beyond in this area too. They have the usual gas station fare. They also include a Subway and a Dunkin’ Donuts in house. The bathrooms are very clean. The waiting areas are very nice.
Overall, I confidently give Delta Sonic ⁵⁄₅ stars!

Interior cleaning ONLY!
I live in Williamsville, and me and a few others go to cheektowaga walden delta sonic for interior cleaning, they do a MUCH better job, they have a great work eithic! Car wash is a car wash– they always try to get you to buy more etc typical of delta sonic in general, but the interior cleaning 5 stars!

Pro’s a 15 min oil change and the friendly girl who rang me out. Cons, the waiting area at this location is nothing like the one in Amherst. It is just a few seats off in the corner. Still cannot beat a 15 min oil change.
I had also picked up a groupon for the full synthetic for 29.99. (44.95 regularly).

This place is really busy, but it has everything you need all in one shop. I get my gas here in the morning before work, come here for my car wash every once in awhile.
It’s like a thruway rest stop but right near the mall. I actually don’t hate getting food from here unlike other gas stations around town.
And yes the light-​up car wash is phenomenal.

Got me in and out for an inspection and an oil change in about an hour today. Not bad.
$ 5 car wash is a good deal, but they always tell you «we recommend» something additional. Not sure why they don’t recommend their own $ 5 car wash in big bold letters on the sign out front. Why advertise it if they «recommend» something different? Anyway, it’s not a big deal, you just have to tell them no thanks, and don’t be a jerk about it because they are only doing their jobs.
My only real gripe at this location is there are no signs directing you where to go for the oil change area. You could wind up in the car wash line, which can be long, and not know that you can drive outside the car wash line. There are no signs telling you to pull up behind one of the bays, you just have to assume. There are also no signs saying to wait in your car for a technician, so if nobody comes out quickly, you are left wondering if you came to the right area, or if anyone knows that you are there.
I would give them 4 stars if they put clear signs out instructing where to go for an oil change and to wait for an attendant.

Stopped here the other day to get my car inspected, called ahed if time to see if I needed a appointment. They said no just a first come first serve basis. I have no problem with that I planned on stopping at the mall with some friends to pass the time. They neglected to tell me that their machine was down and so when I showed up I was not a happy camper it was Sunday so most other places are closed. :-(

Rating a ⁵⁄₅ because once you leave WNY you seldom find a place that offers anything remotely close to the services performed here at delta. Lube, gas, wash, detail etc. as much as I despise washing my vehicle here ill always appreciate what most other states do not have. And that’s a one stop shop that’s been servicing WNY people for many years!

This is a Delta Sonic, same model you know, gas and car wash. Discount on the gas if you do a car wash.
I did the car wash this time. Just the outside of the car. It was fine, but not the best ever, have to say. Not sure if the «dryers» were in a hurry or what the situation was, but the car did have some «stuff» still on it when I got out at the next stop. It was not a busy time at the carwash when I was there.
The gas at this one is same price cash or credit, unlike the one on Delaware.
2 stars because I know they can do better.

Expensive but overall fairly good service. Had to go through wash twice due to bugs still being on front of car. Back of car was still not 100% clean. Excellent job on seat & carpet shampoo service in detail shop.

Do not go to this location for your NY State car inspection!!!
If you want your car to fail, bring it here. I brought my car here and it passed emissions and all safety inspection EXCEPT my brake light on my spoiler had 2 LEDs that were out (out of many LEDs). Well, he failed me, saying my car was unsafe. Really, unsafe??? The light works but because of this, he wanted me to get it replaced, which is going to cost me close to 200 because I have to replace the whole unit. I’ve passed inspections in the past but this idiot said my cars was unsafe for the road because of 2 LEDs — and this is the third brake light we’re talking about, not my primary ones. My friend took her car to this location too and her car failed too for something stupid.
I would NEVER bring my car here ever again.

If there was ever a award for worst business in Buffalo plus biggest rip off in Buffalo it is all the Delta Sonic locations. Sadly because they are almost the only game in town for vehicle details you are stuck with their shoddy half assed attempt at cleaning your car.
Can they vacuum– well I guess they can. Can they wash the car — well only if you want soap residue and leaves still stuck in the trunck and missed spots all over. Will they hire children and have no real managers around to look at the quality– yes they will do that.
What they really cant do is clean the inside of a vehicle for the exorbitant amount of money they suck from you. I showed the attendant (because they ask) all the OBVIOUS spots I needed cleaned inside. She’s not even listening because she has 15 scenarios she has to spit out about what else you should be ripped off by — I mean buy. How hard is it to wipe 5 spots off leather? The young man who actually serviced the car kept apologizing– blaming her — and seemed like this was business as usual. he did clean it — while I watched, hovered and guided him.
I have had this service (or whatever you call it) at least 15 times in the last 10 years. I know I should call Joe Kennedy or Buffalo Care Care– and I will– this was my last gift certificate and my last time there.
Delta Sonic if you are reading this — you can buy all the fancy equipment you like — but you need to actually clean the cars.

$ 5 for a car wash. It is worth every penny and the people working their make sure they clean every spot on your car. You also get a 5 cent discount on gas when you get a car wash.