Chelan Realty

We worked with Deanna, we really appreciated all her hard work over the past year to help us find our home on Lake Chelan. Her diligence and patience were unmatched by any other realtor we’ve work with in the past.

If there was a way to give an eighth of a star that is what I would give them. We just sold our property through them… barely. It was obvious from the very beginning all the agent was interested in was getting the listing and not actually having to do any work. My first phone conversation with Steve Wilson went fine, he said he was going to go by and have a look at our place and run some comps then when we got back from our upcoming trip to Mexico we could set up a time to meet. Days later, when we are in Mexico, he e-​mails us asking if we were going to be around this weekend. Was he not listening? When we did meet a couple of weeks later he came out to our place and admitted he had not ever been there just ran some comps. What??? Okay fine. Then turns out he doesn’t even have a camera to take any pictures, he asks us to take some and send them to him. He sits down and goes quickly through the paperwork asking very few questions of us all the while talking a lot about himself. After he leaves we realize he has not taken our key with him and has left his glasses on the table. So many red flags. A few days later as we are reading through all the paperwork that he whipped through with us we see he had already filled in the listing duration for 1 year! We figured it would sell with in months so at that point did not make an issue of that, however after talking with a real estate friend of ours in the Seattle area, he said that was completely wrong of him and should have been discussed and filled in as we went through the paperwork just as with the listing price.
Moving on, Steve said he would have the ad on right away, it did not show up until the following Friday at which time it showed up with so many mistakes it was laughable. We instantly sent an e-​mail with a completely rewritten ad. That of course did not get changed until the following Friday and even then there were mistakes. How hard is it to cut and paste??? By the third week it finally showed up with only one mistake and we just let it go.
Steve never showed our property, not once. When e-​mailed and asked about it he would say ‘no one showed it’. Really? Was he even trying to sell it? We ended up dropping the price, however that did not seem to make him any more interested in actually trying to sell it.
Finally we were told there was an interested party. Long story short, he made careless mistakes all during the selling part as well. Spelling errors, addresses wrong, it was correction after correction and that doesn’t even include him not getting some paperwork where it needed to go for the buyer’s Bank. WE DID IT and CC’d him. Imagine our surprise when we received an e-​mail from him stating that he had now sent it in. He did not even realize he had been CC’d even when it was addressed to the loan officer.
After all the papers have been signed at escrow and we are waiting on word that it has closed, wouldn’t you know, my husband gets a call from him, there is another addendum. He got the zip code wrong and we need to initial yet another addendum before it can close.
If you are looking for an agent to represent you for selling or buying in this area… do not use Chelan Realty!!!

Came in with my mom on a whim to get some info on selling some property we have in McNeil Canyon. The woman we spoke to was the most unenthusiastic agent I have ever spoke to. Totally not interested in helping us sell our 140 acres. Guess the real estate market is so good this is too much work for a smaller commission. We won’t ever use or recommend this agency again. First impressions matter