I don’t have enough good thing to say about Bill! I handle hiring of 3rd party vendors for repairs jobs across the country, and given that its the week preceding the 4th of July holiday weekend, I haven’t had a single vendor return my calls or emails about taking last minute jobs… except Bill. Bill got back to me same day, went out to the job and started work asap on a washing machine Whats more, he is going back tomorrow to put the fridge into place.(Most, if not all businesses are observing the 4th tomorrow. Bill is kind, knowledgeable, and trustworthy– I hope i have more jobs to send his way in the future! 5 stars Bill rules!