Hannaford Supermarkets

My local Hannaford — Drum Hill in Chelmsford, MA recently double charged my account for $ 265. They were having trouble with their credit card machines connecting properly, and apparently as a result my card was charged twice. So I called and spoke with the manager, Kelly, about 20 minutes ago expecting some resolution. Her solution, *I* contact my bank, to fix *their* error and submit a charge dispute. This is utterly unacceptable and exceptionally poor customer service. The fact that you have no one available on Sunday at corporate, for customer service, probably one of the busiest grocery shopping days of the week is also a bitter disappointment. I have to take time out of my work day tomorrow, to resolve this issue. There is a Star Market and a Market Basket less than a mile from my home.

So I came here because I won a scratch ticket and banked some cash. I would NEVER COME HERE otherwise.
This place is E.X.P.E.N.S.I.V.E! I walked around and saw dudes with monocles, canes and a top hat walking around asking people if they had any grey poupon to splash on their crumpets. Nah just kidding but you catch my drift.
I’m usually found in either Stop & Shops or Market Baskets but I figured I may check this place out since I was in the area. I saw that most items I’d usually buy were more expensive than what I would find in the before mentioned stores (Claussens Mini Dill Pickles, boxed cereal and fruits). The place was beautiful though don’t get me wrong. It’s well kept and clean, probably because they have ushers who shoo away the lighter pocketed townsfolk.
I ended up buying nothing and walking out with my head lowered in shame and only returning to impress a hot date.

I was in this store at 8:00 at night, and the produce and bakery sections were better stocked than I’ve seen in many stores at 8:00 in the morning, when items are usually set out for the day’s sales. The store is clean and very well laid out. I wish I could get dairy as cheap in eastern NY Hannaford’s as I could here.

I visited this particular supermarket for the first time today because it happened to be next to a store we were visiting. It has a nice layout and the overall selection seems decent. I was disappointed by their lack of variety of a certain brand of pretzels though.

Market Basket might have better prices but Hannafords has a better selection and is more my kind of store. I frequently stop here on my commute north up Route 3 and like the place. Easy parking, good produce, easy to navigate.

With the sheer grossness of the Stop and Shop in Chelmsford Center, this is the next closest supermarket to my home. I’ll go to Hannaford in a heartbeat; anything to get my away from the decrepit Stop and Shop!
Although they do not carry quite the same range of ‘exotic’ and unusual groceries as the Hannaford in Lowell, this location does just fine. Although Market Basket offers the best prices, Hannaford has the best selection, in my opinion. I like to cook and I can almost always find what I need. The mega stores, combined with the smaller independent ethnic groceries stores scattered through Lowell (and Trader Joe’s), offer an international cornucopia of goodness! Now, if we can somehow convince the good people of Wegman’s to open a store here, I’d be in 7^th heaven!

Hannaford’s is my backup supermarket *only* because I live in a town with multiple Market Basket locations and MB can’t be beat.
I go to this location about once a month when I get my hair cut at Cost Cutters and after I grab lunch at Moe’s — yes, it’s become a nice, neat little routine.
This supermarket is extremely modern and well laid-​out. It has items I can’t find at Market Basket, from frozen entrees to large bottles of Vitamin Water. Its produce and deli sections are huge; I’m not a fan of their buffalo turkey, though; it’s too dry for my tastes.
There’s lots of selection here and a variety of services; this supermarket is also a drug store and it’s got an integrated TD Bank. You can also buy stamps at the checkout counter!
Supermarkets from the future rule. If this location was a little closer, I’d be there more often.

Now that we finally finished our last can of macaroons from Passover (I overbought this year), we no longer have something sweet to grab on a pass-​by so I figured I’d head to Hannaford Supermarket to get me a box of small chocolate chip cookies; I was also very curious to see the new and improved Hannaford, as it has recently undergone some renovations, as in, it’s STILL undergoing renovations. I knew I was in trouble when I saw a lady holding up a bright orange sheet of paper that said, «Are you confused?»
Yes. I was confused. The new and unimproved location for the bread is not where I would have put it, the canned vegetables are far away from the canned fruit section, the produce section is half the size of what it used to be, etc. The frozen food aisles are pretty much where they had been before, but I am not sure why greeting cards are now adjacent to that section.
Eh. I don’t rule the world but probably should. As you can see from my profile, I have an opinion about everything, and I am not sure I would have set things up as they are now. I’ll give them the benefit of the doubt, however, and only hope that the final resting place for some of the sections is better than it is now, once the store is completely finished.
In the meantime, I never bought the cookies because I never found them. I instead opted for a small cherry vanilla cup-​to-​go from Sullys (see my previous review:
).
My ice cream is now in the freezer, but I will not forget it’s there. Ice cream’s better than chocolate cookies and it’s certainly better than macaroons.