Signed up for storage with the company, when the 1st year was done, the price of the unit almost doubled. I was cleaning it out before the end of the contract and they locked me out and then sold my items. This i s a very deceitful company, and the employees hold your things hostage, scream, yell, and threaten you with moving your thing or outright trashing them. Within one week of me starting to move, and a full 22 days before my contract was to expire, they locked me out, removed my items, and they are nowhere to be found. I have hired an attorney and they are not forthcoming with the original paperwork, nor the video of the employees cleaning out my items.(Date stamped and requested thru attorney!) If you wish to lose all of your things, just throw them away and don’t worry about going here, you will pay them to steal from you and take your money for NOTHING!
Thea S.
Évaluation du lieu : 1 Washington D.C., DC
Changing my review after 10 months of service… price jumped without notification. Then the temperature outside increased and the metal on the door frame warped. After an hour of trying to close my unit myself, I called for help. no answer at the desk. I called the emergency number, they too failed to get in contact with the property manager. So HOURS, I was stuck guarding my things at a facility I pay for with no response from anyone. Very very sad. No suggestions, no support. Will be vacating this unit… Well I will as soon as someone answers the phone!!!