RP Adjustment Group Public Adjusters

I call Ruben from RP Adjusters yesterday I explain my water damage and kitchen ceiling leaking. We agree that 9:00am this morning 11-​11-​2015 he would be at my house to inspect my water leak and damage and deal with the insurance company. 9 o’clock this morning came and went no call, no show from Ruben I call at 9:30am and I’m told he’s in a meeting I say that’s funny he’s supposed to be in a meeting at my house so I get the we’ll send him a message and he’ll get right back to you I hear nothing call back an hour later you would of thought they filed a missing persons report still no luck in the whereabouts of Ruben it’s now 12:30pm. I have zero respect for a man that can’t keep his word or simply pick up the phone and say SOMETHING! and has his staff have to BS someone. I’d like to see you write a response to this Ruben I will own you if you have a moment of weakness and dispute my story. Bottom line this guy Sucks I will never use RP Adjusters or No Call No Show Ruben. Who do you think you are… the cable company???

I was referred to Ruben for my rent insurance claim. Ruben was professional and very attentive when handling my claim with the Insurance Carry. In addition to assisting me with my property, Ruben extended his services to my tenants to ensure that they were taken care of during the time that they were unable to reside at the property due to the fire damage.

Ruben started off very welcoming as I called to inquire about a claim for damages my property. During that time he made several arrangements with my property manager to view the apartment but was not able to for what ever reason. After my trip overseas, I was finally able to make a trip to Philly being that I am from New York. Ruben as the time was still responsive to my calls and had arrange for a meet at the property. The day I make my way to Philly, he stopped picking up my calls. Ruben Perez did not even have the professional courtesy to tell me he was not able to meet up with me. I am not sure what kind of mental state of mind he had when he strung me along and waste my time when he could of just told me a simple «no» over the phone. However, I was able to get my claim completed with Liberty Public Adjusters. Maybe Ruben might be good for a few local jobs but if you’re out of state of have a difficult claim, I do not recommend this company.